Phlebotomist II - Reference Lab - University Hospital

USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community.

USA Health is changing how medical care, education and research impact the health of people who live in Mobile and the surrounding area. Our team of doctors, advanced care providers, nurses, therapists and researchers provide the region's most advanced medicine at multiple facilities, campuses, clinics and classrooms. We offer patients convenient access to innovative treatments and advancements that improve the health and overall wellbeing of our community.

Provides family centered healthcare utilizing a holistic and interdisciplinary approach to deliver state of the art care to all patients; collects and transports laboratory specimens to and from the clinic site and USAUH hospital/facility in accordance with Department/System procedures and guidelines; provides excellent customer service to customers and clients at Patient Service Centers (PSCs); abides by and enforces all compliance requirements and policies and performs these responsibilities in an ethical manner consistent with the organization’s values; adheres to hospital policies including confidentiality; participates in continuing education activities; works independently to safely perform patient care/essential functions; cross trained to performs collections at Outreach Labs, PSCs, outpatient labs, and in house phlebotomy; utilizes proper body mechanics when moving, positioning, and transferring patient without assistance or with assistance when needed for patient safety and when moving equipment/supplies necessary to perform essential functions; positively identifies all patients at all times prior to collection; collects blood samples on inpatients and outpatients according to SOP; selects the correct collection container and maintains specimen integrity, verifies orders, procedures and specimens according to correct procedures; performs micro technique and venipuncture collection in an efficient and timely manner; labels specimen tubes following SOP; orders, receives and processes specimens using LIA to include specimen verification centrifuging, and aliquoting; examines specimen for adequacy and appropriateness; captures specimen data electronically; documents incomplete collections according to SOP; assists other Laboratory workers with processing samples for send out and reference labs; organizes collection rounds; inventories supplies and orders replacements as necessary; delivers blood samples to appropriate laboratory section; utilizes Pneumatic Tube System (PTS) to send specimens to the lab; collects STATS and times specimens as required with minimal delay, priority well defined and followed; performs special testing (e.g., Glucose Tolerance Test, etc.); maintains collection area by keeping it clean and well stocked; practices safe driving habits and follows all safety guidelines; contributes to the department’s standard of excellence in providing quality services to patients and clients; works independently to assist clients with inquires pertaining to specimen requirements and test turnaround times; responsible for daily operations of PSCs to include start up and end of day activities; remains flexible in meeting various work schedule and work environment requirements; communicates and uses appropriate customer relation skills with physicians, patients, families, healthcare team and clients in person and via telephone; demonstrates satisfactory verbal and written communication; maintains positive working relationships with fellow staff and clinic personnel; responds to overhead and/or cellular rages; facilitates the flow of information to the laboratory users regarding specimen collection requirements, ordering requirements, and general laboratory operation information; acts independently and accepts responsibility of clinical laboratory’s policies and procedures; prioritizes and manages tasks in a timely manner; maintains accurate and complete records by: generating collection pending reports; completing collection pending reports; generating Specimen Transfer reports; documenting couriers’ routes and car usage; following up with courier runs and delivery of specimens to the reference laboratory; documenting customer complaints and specimen collection errors and reporting each to supervisor for corrective action; accepts and completes all duties positively and without conflict; cooperates; helps and others and improves the performance of the unit; displays integrity with job performance; completes all mandatory unit, educational and hospital requirements; utilizes cost effective practices in performing all aspects of the job; adheres to current Infection Control and Safety Standards; demonstrates the ability to provide competent patient care to the following patient populations: neonate, infant-toddler/preschool, school age/adolescent, reproductive age, post/peri menopausal; participates on committees as assigned; participates in Performance Improvement activities through quality measurements or participation of ICARE process as assigned regular and prompt attendance; ability to work schedule as defined and overtime as required; related duties as required.

High school diploma or equivalent and two years of experience as a Phlebotomist. Experience working independently in a hospital or healthcare setting is preferred.