Premium Hospitality & Suites Manager
ASM Global
Kent, WA
Apply
JOB DETAILS
SALARY
$25–$30 Per Hour
LOCATION
Kent, WA
POSTED
27 days ago
Follow CompanyYour information may be shared with the company.Following CompanyReport this job
Save
Email
SaveEmailPremium Hospitality & Suites Manager
ASM Global - Kent, WA 98030
Posted: 1/21/2026 - Expires: 3/22/2026
Job ID: 293114143
Job Description
Job Title: Premium Hospitality & Suites Manager
Department: Food & Beverage
Reports to: Director & Assistant Directory of Food & Beverage
Supervises: Catering and Concessions associates
FLSA Status: Non-Exempt
Pay Rate: Hourly $25 to $30 DOE Event- Driven
SUMMARY:
The Premium Food & Beverage Operations Manager supports the Director and Assistant Director of Food & Beverage in leading all premium hospitality and event-based food and beverage operations within a 6,000-seat arena. This role oversees luxury suites, catering, and premium bar service while ensuring exceptional guest experiences, operational excellence, and compliance with food safety and alcohol service standards.
This is a hands-on leadership role ideal for hospitality professionals with experience in arena, stadium, catering, or high-volume event environments who thrive in fast-paced, guest-focused operations.
KEY RESPONSIBILITIES:
Premium Service Operations
+ Oversee all suite and catering operations, including event setup, service execution, and post-event breakdown.
+ Serve as the primary on-site point of contact for suite guests and catering clients, ensuring a seamless and elevated experience.
+ Conduct pre-event walkthroughs and post-event evaluations with staff and vendors to ensure operational readiness and continuous improvement.
Staff Leadership & Development
+ Supervise, schedule, and direct hourly team members, including suite attendants, catering servers, bartenders, and support staff.
+ Train, coach, and mentor staff on service standards, food safety compliance, and venue cleanliness expectations.
+ Monitor staff performance and provide timely feedback, coaching, and corrective guidance as needed.
Food & Beverage Operations & Compliance
+ Partner with culinary, concessions, and operations teams to ensure seamless service execution.
+ Manage inventory controls, catering equipment, alcohol distribution, and supply organization.
+ Ensure compliance with health department regulations, ServSafe standards, alcohol laws, and venue policies.
Guest Experience & Client Relations
+ Build and maintain strong relationships with suite holders, VIP guests, and catering clients.
+ Anticipate guest needs and proactively resolve issues with a solutions-focused approach.
+ Partner with sales and event teams to deliver customized and memorable premium experiences.
QUALIFICATIONS:
+ Minimum of 2 years of food and beverage management experience, preferably in sports, entertainment, catering, or hospitality environments.
+ Proven leadership experience with staff supervision, training, and shift management.
+ Strong communication, organizational, and customer service skills.
+ Ability to work nights, weekends, and holidays based on event schedules.
+ Working knowledge of food safety, sanitation, and alcohol service regulations.
+ Ability to lift up to 40 pounds and stand or walk for extended periods.
+ ServSafe and TIPS/Alcohol certification required, or willingness to obtain.
KEY COMPETENCIES
+ Food & Beverage Leadership
+ Premium Guest Experience
+ Event Operations Management
+ Team Development & Accountability
+ Problem Solving & Conflict Resolution
+ Time Management & Multitasking
+ Attention to Detail
BENEFITS:
+ 401(k) eligibility after 1,000 hours worked within a 365-day period
+ Holiday shifts paid at time and one-half
+ Sick leave accrued at 1 hour per 30 hours worked
+ Medical, Dental, and Vision insurance available after 1,560 hours worked within a 365-day period
TO APPLY:
Applications can be found at www.accessoshowarecenter.com/employment (http://www.accessoshowarecenter.com/employment).
Kate Anderson, HRBP
accesso ShoWare Center
625 W. James St.
Kent, WA 98032
Fax: 253-856-6713
Email: SMG Employment@accessoshowarecenter.com
Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.
ASM Global/SMG/Savor/accesso ShoWare Center is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Department: Food & Beverage
Reports to: Director & Assistant Directory of Food & Beverage
Supervises: Catering and Concessions associates
FLSA Status: Non-Exempt
Pay Rate: Hourly $25 to $30 DOE Event- Driven
SUMMARY:
The Premium Food & Beverage Operations Manager supports the Director and Assistant Director of Food & Beverage in leading all premium hospitality and event-based food and beverage operations within a 6,000-seat arena. This role oversees luxury suites, catering, and premium bar service while ensuring exceptional guest experiences, operational excellence, and compliance with food safety and alcohol service standards.
This is a hands-on leadership role ideal for hospitality professionals with experience in arena, stadium, catering, or high-volume event environments who thrive in fast-paced, guest-focused operations.
KEY RESPONSIBILITIES:
Premium Service Operations
+ Oversee all suite and catering operations, including event setup, service execution, and post-event breakdown.
+ Serve as the primary on-site point of contact for suite guests and catering clients, ensuring a seamless and elevated experience.
+ Conduct pre-event walkthroughs and post-event evaluations with staff and vendors to ensure operational readiness and continuous improvement.
Staff Leadership & Development
+ Supervise, schedule, and direct hourly team members, including suite attendants, catering servers, bartenders, and support staff.
+ Train, coach, and mentor staff on service standards, food safety compliance, and venue cleanliness expectations.
+ Monitor staff performance and provide timely feedback, coaching, and corrective guidance as needed.
Food & Beverage Operations & Compliance
+ Partner with culinary, concessions, and operations teams to ensure seamless service execution.
+ Manage inventory controls, catering equipment, alcohol distribution, and supply organization.
+ Ensure compliance with health department regulations, ServSafe standards, alcohol laws, and venue policies.
Guest Experience & Client Relations
+ Build and maintain strong relationships with suite holders, VIP guests, and catering clients.
+ Anticipate guest needs and proactively resolve issues with a solutions-focused approach.
+ Partner with sales and event teams to deliver customized and memorable premium experiences.
QUALIFICATIONS:
+ Minimum of 2 years of food and beverage management experience, preferably in sports, entertainment, catering, or hospitality environments.
+ Proven leadership experience with staff supervision, training, and shift management.
+ Strong communication, organizational, and customer service skills.
+ Ability to work nights, weekends, and holidays based on event schedules.
+ Working knowledge of food safety, sanitation, and alcohol service regulations.
+ Ability to lift up to 40 pounds and stand or walk for extended periods.
+ ServSafe and TIPS/Alcohol certification required, or willingness to obtain.
KEY COMPETENCIES
+ Food & Beverage Leadership
+ Premium Guest Experience
+ Event Operations Management
+ Team Development & Accountability
+ Problem Solving & Conflict Resolution
+ Time Management & Multitasking
+ Attention to Detail
BENEFITS:
+ 401(k) eligibility after 1,000 hours worked within a 365-day period
+ Holiday shifts paid at time and one-half
+ Sick leave accrued at 1 hour per 30 hours worked
+ Medical, Dental, and Vision insurance available after 1,560 hours worked within a 365-day period
TO APPLY:
Applications can be found at www.accessoshowarecenter.com/employment (http://www.accessoshowarecenter.com/employment).
Kate Anderson, HRBP
accesso ShoWare Center
625 W. James St.
Kent, WA 98032
Fax: 253-856-6713
Email: SMG Employment@accessoshowarecenter.com
Applicants that need reasonable accommodations to complete the application process may contact- 253-856-6706.
ASM Global/SMG/Savor/accesso ShoWare Center is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Job Summary
Company Details
- Company
- ASM Global
Job Information
- Location
- Kent, WA 98030
Additional Information
- Reference Code
- 286759932
View More Jobs
About the Company
A
ASM Global
INDUSTRY
Other/Not Classified