Principal Comms Mgr, Strategic Initiatives, Seller Communications

Principal Comms Mgr, Strategic Initiatives, Seller Communications

Job ID: 2916795 | Amazon.com Services LLC

The Seller Communications and Content team is looking for a Principal Communications Manager, Strategic Initiatives to lead our roadmap development and prioritization. This person will also helm key initiatives - such as designing our global messaging frameworks and channel strategy - which inform and inspire our Selling Partners, fostering their success in Amazon's store.

The Principal Comms Manager will be responsible for building the strategic roadmap to improve the overall communication program and seller experience, with a north star goal of driving improved seller satisfaction. This work includes, but is not limited to, defining and implementing the global communication strategy, including channel framework and holistic metrics approach. This high-visibility role will shape the communications experience and will require close partnership with cross-functional teams to deliver a cohesive, effective selling partner communication program.

Key job responsibilities

1. Build the strategic roadmap of initiatives to improve overall seller communication satisfaction, driving cross-org alignment on the top priority workstreams.
2. Develop and execute the global channel communications strategy to improve the seller experience, empower business growth, and drive improved seller sentiment.
3. Establish standardized reporting and dashboards to track the performance and impact of the communications program.
4. Leverage data and seller feedback to continuously optimize the communications program.
5. Partner with external teams as needed to deliver high-quality, scalable communications.
6. Act as a strategic communications leader, providing counsel and thought leadership to senior stakeholders.
7. Stay informed on industry trends and best practices to continuously evolve the selling partner communications approach.

BASIC QUALIFICATIONS

- 9+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience driving direction and alignment with cross-functional teams

PREFERRED QUALIFICATIONS

- Experience working cross-functionally with partner teams to drive adoption and usage of brand assets and messaging
- Experience in strategic marketing management and market analysis and demonstrated ability to build and execute a strategy with clear goals and objectives to align to business and service objectives, and support portfolio objectives.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,800/year in our lowest geographic market up to $211,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.