Administrative Skills, Cloud Computing, Communication Skills, Computer Security, Customer Relationship Management (CRM), Customer Support/Service, Data Recovery, Database Administration, Identify Issues, Information/Data Security (InfoSec), Knowledge Base, Mentoring, Network Administration/Management, Oracle DBA (Database Administrator), Oracle Database, Performance Tuning/Optimization, Post-Sales, Product Support, Systems Administration/Management, Technical Analysis, Technical Sales, Technical Support, United States Citizen
Support Engineer role focused on post-sales technical assistance for cloud and database products, with preference for US Citizenship due to client requirements.
Responsibilities include resolving customer service requests, troubleshooting complex issues, and providing expert guidance on Oracle Database administration and cloud services.
Requires 10+ years in database/system administration, strong knowledge of Oracle databases, security, backup, recovery, and cloud infrastructure.
Skills include performance tuning, security features, and OS knowledge; additional desirable skills involve network admin and experience with other databases.
Qualifications include a Bachelor’s degree and excellent communication skills.
The role involves managing customer relationships, contributing to knowledge bases, and supporting product improvements, with opportunities for mentoring and on-site visits.
Offers competitive pay, benefits, and a dynamic work environment emphasizing innovation and inclusion.
O
Oracle
For over three decades, Oracle has been the center of innovation for business software birthplace of the first commercially available relational database, the first suite of internet-based applications, and the next-generation enterprise-computing platform, Oracle Fusion. Today, Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including - 100 of the Fortune 100 - representing a variety of sizes and industries in more than 145 countries around the globe. And Oracle's 110,000 global employees - including 30,000 developers working full-time on Oracle products -are critical to that success.
Oracle Supports Workforce Diversity