Billing, Contract Requirements, Copying Machines, Customer Support/Service, Data Collection, Data Entry, Distribution Management, Equipment Maintenance/Repair, Fax Machines, Inventory Management, Legal, Lift/Move 50 Pounds, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Office Equipment, Order Picking/Packing, Printers, Printing, Problem Solving Skills, Product Shipments, Quality Control
Major law firm seeks Print and Mail Center Assistant who will be responsible for receiving, processing and delivering large scale printing requests and managing Mail distribution for in a large corporate environment.
Must have:
Experience running production printers.
Experience running inserting machines
Experience running postage machine
ESSENTIAL FUNCTIONS:
- Possesses skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing).
- Ability to lift up to 50 pounds
- Point of contact to receive, review and electronically log customer jobs
- Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
- Operate office/production equipment (printer, copier, fax, scan)
- Track and coordinate the move, add or change of office equipment assets at customer accounts Clean and maintain office equipment when necessary
- Process and distribute incoming and outgoing faxes, log for billing purposes
- Process basic forms and update information using a PC
- Wrap, pack, label, and ship finished product
- Maintain appropriate supply inventory, distribute supplies as required
- Problem solve issues to complete production, delivery, and output requirements
- Perform quality inspection before, during and after output of each production run
- Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
- Inspect files for problem areas, including fonts, image resolution and image registration Index electronic materials to media
- Perform operator maintenance on equipment
SKILLS:
- Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web
- Able to demonstrate ability to use / locate devices (drives, files, printers) attached to network
- Able to demonstrate ability to send and receive emails , find, open and save documents and files, perform data entry
- Workers acting as first responders require basic use of MS
EXPERIENCE: Experience in a Customer Service environment (minimum 1 year)
EDUCATION:
- Minimum: High School Diploma or equivalent.