30+ days ago


Flagstaff, AZ


Job Description

Staples is focused on our customer and our community, whileempowering you to learn, grow and deliver. As a Print amp; Marketing Supervisor (i.e. PrintProduction SalesSupervisor), you will be collaborative and inclusivein helping our customers while being part of a fun, team-oriented retailculture. You’ll lead a team in driving resultsfor key metrics by selling and providing a total print and marketing solutionfor customers while helping them achieve their Printand Marketing goals.

Get great perks.
  • Bonus plan, flexible full-time hours/shifts andgenerous paid time off; hiring immediately

  • Compensation based onqualifications and experience. Staples reserves the right to pay more or less.

  • Full medical benefitspackage, 401(k) with company match, and many more benefits

  • Associate storediscount and more perks (discounts on mobile plans and other retailers, etc.)

Schedule an interview immediately.
  • After applying, engage in a brief conversationvia text or e-mail (typicallysame day) to schedule an interview. We’ll let you know ifyou’re not eligible. In-person interviews are at the store location

Provide strongleadership in community, customer service, and team development.

  • Drive customer satisfaction by focusing on customer engagement, quality, and the community
  • Connect with customers and build relationships to offer and provide value added print and marketing solutions
  • Review and executeinternal communications and coach associates in exceptional service, consultativeselling, and total solutions

Play an active role in helping your store, yourpeople and your customer win.

  • Offer creative solutions to customers so that Staples is their go-to partner for all copy amp; print marketing solutions in the future
  • Leverage to actively manage top customers through in-store engagement and proactive outreach to grow relationships that result in net incremental sales
  • Lead and develop a team committed to operational excellence in driving profitable sales amp; margin
  • Utilize order intake tools to consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
  • Be flexible to perform other duties as assigned

Essential skills and experience:
  • Able to work a flexible schedule (including nights and weekends)
  • Experience leading a team and/or supervising others while managing many priorities
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
  • Attention to detail and keen eye for noticing quality issues throughout the production process
  • Experience overcoming objection and engaging with customers to understand their needs
  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
  • Staples does not sponsor applicants for work visas for this position

Preferred Skills and Experience:

  • Experience in a fast-paced customer service, selling, and/or copy amp; print production environment
  • Desktop publishing software experience including Adobe and Publisher

Job : Retail Locations
Location(s): US-AZ-Flagstaff
Schedule Full-time

About the Company


Staples helps the world work better with work solutions that deliver industry-leading products, services and expertise across office supplies, facilities, breakroom, furniture, technology, promotional products, and print & marketing services. The company supports businesses of all sizes from solopreneurs to the Fortune 100 and everything in between. We meet customers where they are with everyday low prices across multiple channels, including direct sales, eCommerce, mobile, AI-powered “conversational commerce” and retail. Headquartered near Boston, MA, Staples operates in North America.

Company Size

10,000 employees or more