Product Concierge

Hendrick Automotive Company

Durham, NC

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Continuous Improvement, Customer Satisfaction, Customer Support/Service, Diversity, Driver's License, Equal Employment Opportunity (EEO), People Management, Sales, Sales Support, Team Player
LOCATION
Durham, NC
POSTED
Today

Responsible for explaining and demonstrating vehicle features and technology to customers at the start of the sales process.
No supervisory duties.
Key tasks include greeting customers, assessing their vehicle preferences, educating on product options, demonstrating features, conducting test drives, and providing facility tours.
Supports sales team and maintains high customer satisfaction standards.
Requires good communication, basic computer skills, and a valid driver’s license.
Prior customer service or sales experience preferred.
Performs duties indoors and outdoors, including test drives and facility movement.
Emphasizes core values such as integrity, teamwork, continuous improvement, and customer enthusiasm.
Regular attendance, adherence to safety policies, and participation in training are essential.
This role encourages diversity and equal opportunity employment.

About the Company

H

Hendrick Automotive Company

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