Product Concierge

HENDRICK AUTOMOTIVE GROUP

Durham, NC

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Continuous Improvement, Customer Satisfaction, Customer Support/Service, Driver's License, High School Diploma, Organizational Skills, Safety/Work Safety, Sales, Sales Support, Servant leadership, Team Player
LOCATION
Durham, NC
POSTED
Today

This role involves explaining and demonstrating vehicle features and technology to customers at the start of the sales process.

It includes greeting customers, assessing their vehicle preferences, educating them on product options and specifications, demonstrating vehicle features, answering questions, conducting test drives, and providing facility tours. The position supports the sales team, maintains customer satisfaction standards, and ensures a clean, safe work environment.

Qualifications include a high school diploma or higher, up to 3 years of relevant experience, a valid driver’s license, and basic computer skills. Strong communication, organizational skills, and a commitment to customer service are essential. The role requires regular attendance, physical activity, and adaptability to various work environments. Core values emphasized are servant leadership, teamwork, integrity, customer enthusiasm, passion for winning, accountability, and continuous improvement.

This position offers opportunities for growth and is committed to equal employment opportunity.

About the Company

H

HENDRICK AUTOMOTIVE GROUP

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Representing 130 franchises and 25 manufacturer nameplates from the Carolinas to California, Hendrick Automotive Group is the largest privately held automotive retail organization in the United States. Headquartered in Charlotte, North Carolina, the company employs more than 10,000 people in its 93 dealership locations, 21 collision centers and four accessories distributor installers in 13 states.

Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization.

We are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made.

We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do. We invite you to contact our recruiting team to learn more about career opportunities at Hendrick Automotive Group! 

COMPANY SIZE
10,000 employees or more
INDUSTRY
Automotive Sales and Repair Services
WEBSITE
https://www.hendrickcars.com/hendrick-careers.htm

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