Product Concierge

Mercedes-Benz

North Haven, CT

JOB DETAILS
SKILLS
Automotive Sales, Customer Relations, Customer Relationship Management (CRM), Detail Oriented, Inventory Management, Plan Meetings, Product Demonstration, Safety Systems, Sales Support, Social Media
LOCATION
North Haven, CT
POSTED
Today

Seeking a professional, customer-focused Product Concierge for a luxury automotive dealership. This role involves delivering personalized vehicle orientations, showcasing features, technology, and safety systems across new, pre-owned, and CPO inventory to ensure clients feel confident and excited about their purchase. The Concierge supports sales teams with in-depth demonstrations, prepares vehicles for delivery, and maintains high presentation standards. They engage with clients through various communication channels, coordinate appointments, and assist with CRM and inventory management. Additionally, they represent the brand on social media, embodying a polished appearance and demeanor. Ideal candidates are personable, tech-savvy, adaptable, and detail-oriented, with at least one year of customer-facing experience. Benefits include competitive pay, bonuses, health coverage, 401(k), ongoing training, and employee discounts. The company is an equal opportunity employer.

About the Company

M

Mercedes-Benz