SAP Business Process Exception Management (BPEM) and Case Management Consultant
Artech LLC
Denver, CO
Apply
JOB DETAILS
LOCATION
Denver, CO
POSTED
1 day ago
Onsite : CO
SAP Business Process Exception Management (BPEM) and Case Management Consultant
JD
Responsible for leading the design, configuration, and delivery of SAP Business Process Exception Management (BPEM) and Case Management within an SAP S/4HANA Utilities environment. This role drives exception handling strategy across billing, device management, deregulation (IDEX), FICA (finance and contract accounting), and customer service processes, ensuring integration with IS-U, CRM, and other SAP/non-SAP components. The lead oversees requirements gathering, solution design, defect management, and process optimization, while guiding offshore/onshore functional teams and collaborating with business stakeholders. Key focus areas include exception scenario definition, case lifecycle management, automation opportunities, reporting/monitoring, and ensuring regulatory and operational compliance.
Minimum Requirements: max cost rate of *** Travel required 5+ years of experience in SAP Utilities (IS-U) with at least 2 full lifecycle CIS implementations. Strong functional expertise in BPEM, Case Management, and exception handling processes (billing, invoicing, metering, move-in/move-out, collections). Hands-on configuration experience in IS-U Proven ability to lead functional teams and coordinate with offshore/onshore resources Strong understanding of utility industry processes (electric/gas) and regulatory requirements Experience in defect triage, testing support, and cutover/go-live readiness Excellent client-facing skills, with ability to translate business requirements into functional design
Responsible for implementing and configuring SAP Industry Solutions (IS) for the utilities industry. Works closely with clients to understand their business requirements and design, implement, and deliver SAP IS solutions that meet their needs. Your expertise will help clients optimize their utilities operations, improve customer experience, and increase efficiency.,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. **Key Responsibilities:**,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Analyze business requirements and design SAP IS solutions for utilities clients,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Configure and implement SAP IS modules, including industry-specific functionality for utilities (e.g., SAP Utilities, SAP CRM for Utilities),Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Develop and maintain relationships with clients to understand their business needs and provide solutions,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Collaborate with cross-functional teams to ensure successful project delivery,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Provide training and support to clients on SAP IS solutions,Record has no data or is missing first column or mismatch between record and header columns.,Record has no data or is missing first column or mismatch between record and header columns. * Stay up-to-date with industry trends, regulatory requirements, and SAP product developments to ensure solution relevance and competitiveness
About the Company
A