Program Auditor

Do you want to make an impact while protecting public funds and supporting families across North Carolina?

Program Auditor - Child Care Subsidy Program (NC FAST)

The Program Auditor plays a critical role in ensuring the accuracy, integrity, and compliance of Child Care Subsidy payments within the NC FAST system. This position safeguards state resources by auditing cases, identifying discrepancies, monitoring provider compliance, and investigating potential fraud. You'll collaborate closely with childcare providers, internal staff, and state partners to promote consistent, lawful, high‑quality program administration.

What You'll Do:

• Conduct payment audits, reconcile over/underpayments, and resolve complex financial discrepancies
• Complete provider compliance visits, review attendance and billing documentation, and guide corrective actions
• Investigate suspected fraud, improper payments, or policy violations; support administrative hearings as needed
• Deliver training and technical assistance to childcare providers and internal team members
• Maintain clear, accurate documentation and work with state partners to resolve program issues
• Provide excellent customer service with strong verbal and written communication skills

Why This Role Matters:

You'll help ensure that subsidy funds are used appropriately, providers are supported, and families receive the services they rely on. Your work directly strengthens program integrity and trust across the community.

NOTE: This position is not fully remote. The Program Auditor is required to report onsite as scheduled to conduct provider visits, attend team meetings, and perform duties that require in person presence.

Employees may become eligible for a hybrid work schedule after six (6) months of employment, contingent upon performance, reliability, and maintaining good standing within the agency. Hybrid eligibility is not guaranteed and may be adjusted based on operational needs.