Program Operations Lead

ROLE

We are seeking an experienced Program Operations Lead to support the Office of Juvenile Justice and Delinquency Prevention (OJJDP) in its mission to monitor and improve state compliance with the Juvenile Justice and Delinquency Prevention (JJDP) Act. Your responsibilities will include overseeing the execution of task-specific activities, leading staff, resolving service delivery challenges, and ensuring quality, timeliness, and accountability across all contract deliverables.

This is a part-time, remote opportunity in which we'll provide competitive pay, a range of benefits, and job stability and security.

Apply today!

RESPONSIBILITIES

I. Project Oversight

1. Manage day-to-day execution of task-specific activities as senior operational staff
2. Lead staff involved in task execution and ensure alignment with task requirements
3. Manage project components that require coordination across technical, administrative, and reporting functions
4. Serve as the primary point of contact for OJJDP and oversee all contractual, programmatic, and performance-related communication
5. Update government and contractor leadership on task progress and status
6. Conduct weekly check-in meetings with OJJDP and ensure follow-up on meeting outcomes and government requests

II. Government & Stakeholder Coordination

1. Communicate effectively to coordinate across teams and with government stakeholders
2. Coordinate closely with OJJDP, the Office of the Chief Financial Officer (OCFO), and technical assistance providers to support implementation of project objectives
3. Work with government staff and contractor personnel to advance compliance review goals and system improvements

III. Quality Assurance & Compliance

1. Oversee quality of work, personnel performance, and adherence to timelines and deliverables
2. Review work products for consistency with federal standards and ensure quality assurance measures are implemented
3. Develop and refine tools, processes, and resources that promote audit readiness, data consistency, and system performance

IV. Project Management & Risk Mitigation

1. Apply strong project and financial management skills to guide contract performance
2. Employ structured project management tools to keep all activities aligned with scope, schedule, and deliverables
3. Identify and mitigate risks and challenges to ensure successful delivery of project results

V. Audit Support

1. Ensure appropriate staff resources are identified and prepared to support OJJDP during on-site performance audits
2. Oversee preparation of pre-audit materials and ensure audit logistics are coordinated with OJJDP expectations
3. Track and resolve outstanding audit findings, oversee the submission of supporting documentation, and confirm closure of all deliverables
4. Collaborate with audit team leads and OJJDP to ensure alignment on audit schedules, expectations, and on-site procedures

VI. Knowledge Management

1. Support phase-in, transition, or knowledge transfer planning when key personnel or project components change

KNOWLEDGE & SKILLS

1. Knowledge of criminal or juvenile justice programming, project management, and training and technical assistance programs
2. Strong organizational and time management skills
3. Effective communicator

BACKGROUND

1. Experience overseeing federally funded projects or managing contracts with justice-focused agencies preferred
2. Experience coordinating audits, compliance reviews, or evaluation activities in a federal or state setting preferred
3. Detail-oriented and organized

EDUCATION

1. Advanced master’s degree preferred
2. Project Management Professional (PMP) certification preferred

The ideal candidate must meet one of the following education and experience combinations:

1. Master’s degree and a minimum of 7 years’ experience in juvenile justice, social science or other appropriate subject area
2. Bachelor’s degree and a minimum of 10 years’ experience in juvenile justice, social science or similar discipline

LOCATION

1. Remote

CLEARANCE

1. U.S. citizenship is required as it supports the U.S. federal government

CLIENT

1. Department of Justice

TRAVEL

1. Travel is required

WORK HOURS

1. Flexible days and hours

EMPLOYMENT CLASSIFICATION

1. Employment Classification Eligibility — Exempt

RELOCATION

1. Not eligible for relocation benefits