PT Customer Care Specialist 1

Saia

Hickory, NC

JOB DETAILS
SALARY
$20.10–$24.20 Per Hour
SKILLS
Communication Skills, Customer Support/Service, English Language, High School Diploma, Legal, Lift/Move 20 Pounds, Microsoft Office, Operational Support, Record Keeping, Shipping Documents, Warehousing
LOCATION
Hickory, NC
POSTED
Today

Supports terminal operations through clerical and customer service tasks, ensuring accurate shipment documentation and smooth daily workflows.

Major responsibilities include preparing, organizing, and verifying paperwork for shipments, maintaining records, coordinating pickups and drops, and assisting drivers and customers.

Minimum qualifications: 18+, high school diploma or GED, legal work authorization, and strong communication skills in English.

Preferred: experience in transportation or customer service, and proficiency in Microsoft Office.

Works mainly in an office setting, with occasional walking in warehouse areas, and may lift small items up to 20 pounds. Work hours can extend during peak times.

Pay ranges from $20.10 to $24.20 per hour, with benefits aimed at career growth.

Offers a positive, inclusive culture focused on safety, respect, and customer service, seeking motivated individuals to join the team.

About the Company

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Saia