Recovery Coach

St. Stephen’s Human Services

Minneapolis, MN

Minneapolis, MN, US
Minneapolis, MN
4 days ago

Career Opportunity


Recovery Coach: 16-month position

Reports to:

Treatment Program Director


Monday - Friday, varied/flexible hours

Job Type:

Non-Exempt, Full-time, 40 Hours/week


$37,500 for 16 months


Eligible for benefits, paid time off and holidays

Union Representation:

This position is represented by the AFSCME Local 999


St. Stephen's Human Services/House of Charity (SSHS/HOC) is an innovative and collaborative nonprofit organization whose mission is to end homelessness. We progress toward this goal by providing emergency services, shelter, and housing programs for individuals and families. We meet people experiencing homelessness where they are and accompany them on their journey to safe, stable housing and a healthier life. We believe that housing is a basic human right.

Our values are:

Equity: Housing is a basic human right.

Dignity: Every person deserves to be treated with dignity and respect.

Integrity: We expect honesty and accountability of ourselves and others.

Self-Determination: Each person has the ability to know and realize their own success.

Mutual Responsibility: Investing in our neighbors results in a healthy community for all.

SSHS/HOC is an Equal Opportunity Employer/AAE, offering competitive pay and exceptional benefits including: medical insurance, employer paid dental and life insurance, short term disability, 20 days of paid time off in the first year of employment, and a 401k retirement savings with an employer match. Visit for an overview of our benefits.

SSHS/HOC is proud to be an equal opportunity workplace and strives to promote an environment that is diverse and inclusive where all individuals are treated with dignity and respect. Employees actively participate in various committees that give voice to staff to create active participation and involvement in shaping the future of our agency.

SSHS/HOC is an equal opportunity employer and encourages applications from people of color, indigenous people, persons with disabilities, and LGBTQ+ individuals.


SSHS/HOC has been awarded an 18-month State Opioid Response (SOR) grant. The Recovery Coach will work within this 18-month grant program timeframe to assist opioid substance use disorder (SUD) treatment clients with various recovery resources while they are actively engaged in our Substance Use Disorder Treatment; Day by Day outpatient program for opioids. This position is responsible for working directly with these individuals to encourage, support, advocate, motivate and convince them to understand, express, engage in and apply best practice recovery principles and strategies while in treatment and as they return to the community upon completion of the program.

Additionally, this individual works with the SSHS/HOC counseling team and other departments to monitor and track client progress. Other responsibilities may include representing SSHS/HOC at meetings, answering phone inquiries for assistance, working closely with volunteers, as well as some building maintenance and housekeeping duties and administrative work as necessary.


  • Assess, build and maintain a caseload of approximately 20 appropriate individuals for the SOR program based on predetermined criteria-including vulnerability assessments and SUD treatment status.
  • Participate in required trainings in Motivational Interviewing (MI), and Screening Brief Intervention and Referral to Treatment (SBIRT) amongst others.
  • Conduct activities in shelters to engage shelter guests such as card games and bingo while engaging guests to receive an SUD assessment.
  • Maintain participant files in Client Track/Procentive systems and develop reports as required.
  • Ensure program outputs and outcomes are achieved in accordance with appropriate funding sources.
  • Provide education and information to shelter guests and our unsheltered, homeless community on treatment and other Harm Reduction principles and strategies.
  • Skilled in the process of identifying and assessing a wide range of client needs.
  • Knowledge about local community resources and how to use those resources for the benefit of the client.
  • Schedule and coordinate SUD assessments ensuring attendance.
  • Work along LADCs to encourage ongoing treatment attendance and compliance.
  • Work as part of a team including attending regular staff meetings.
  • Strong attention to detail.
  • Ability to work independently and as part of a multi-disciplinary team.
  • Ability to multi-task and effectively meet deadlines.
  • Ability to maintain professionalism in all interactions (verbal, written, phone, technological).
  • Ability to work with private information in a confidential manner.
  • Other duties as assigned.


Successful applicants will embrace the following perspectives:

  • Commitment to the agency's values and mission of ending homelessness.
  • Commitment to working towards an anti-racist culture both within the agency and the broader community.
  • Holds the belief that every household can achieve housing stability.
  • Commitment to harm reduction and housing first philosophies.

Successful applicants will have the following skills and abilities:

  • Ability to work respectfully with clients, coworkers, and key stakeholders who are diverse with respect to race, ethnicity, gender identity, sexual orientation, socio-economic status, and religion.
  • Ability to establish rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
  • Ability to meet expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, and the ability to work efficiently and accurately, competency and comfort using technology and computers.

Experience that gives applicants the required skills, abilities, and perspectives listed above are commonly gained through one or more of the following:

  • Personal experience with homelessness;
  • Experience working, interning, or volunteering with people experiencing homelessness;
  • An Associates, Bachelor's, or Master's degree in a relevant field such as Social Work (with accompanying licensure), Human Services, or Family Studies.

We encourage applicant with lived experience to apply. However, if you have received services from St. Stephen's Human Services within the last two years this will make you ineligible for employment.

This position requires use of your own personal vehicle for Agency business and will be required to maintain liability insurance coverage of at least $100,000 per person and $300,000 per occurrence.

In addition, applicants must:

  • See themselves as a change agent, have a collaborative nature, and bring a positive attitude to work each shift.
  • Have a Bachelor's degree or 4 years of experience in a related field such as homelessness/housing, corrections, chemical or mental health care.
  • Be comfortable working in high energy settings.
  • Be able to communicate effectively, positively and professionally with participants, providers, family members, and others while maintaining confidentiality.
  • Must have strong personal and professional boundaries.
  • Demonstrated ability to de-escalate volatile situations and a customer-oriented approach in all situations.
  • Broad knowledge of SUDs and recovery dynamics including, American Society of Addiction Medicine (ASAM) six dimensions, SUD assessments and placement, theories of addiction, Stages of Change, co-occurring disorders, the continuum of substance use, the continuum of care, Harm Reduction principles, relapse prevention strategies.
  • Proficiency in prioritizing and multi-tasking while maintaining accuracy, organization and attention to detail.
  • Comfortable using a computer, including Microsoft Office products.
  • Valid MN Driver's License and reliable transportation with the ability to transport clients when necessary.
  • Must pass background check.


  • Spanish or Somali proficiency.


Light work - Mostly standing with some sitting. Occasionally exerting up to 20 pounds of force.


Visit and select the opening for which you wish to apply. Submit your information under "Apply Now" and you will be directed to the full application, where you can upload your resume and cover letter - both are required. If you have previously created an account to apply for a position at St. Stephen's, login to your account before attempting to apply for another position.

Applications will be accepted until position is filled. Qualified applicants will be selected for interviews as applications are received. No phone calls please.

About the Company

St. Stephen’s Human Services