Accountable for driving and achieving company defined distribution channel sales goals and objectives. Responsible for the execution of the company's market strategy impacting the recruitment, onboarding, engagement, production, and compliance adherence of our FMO distribution model and its independent agent base within a single state.
Responsible for meeting established health plan broker sales goal through management of assigned block of agents.
Prospects for and recruits new agents through collaboration with National and Direct agency relationships or through agent marketing activities targeted direct to the agents.
Responsible for business planning and development as it relates to the over market strategy, to include market development and strategic relationships with external entities and network partners.
Channel management to achieve forecasted sales goals and annual projections.
Assures appropriate market coverage through management of agent recruiting activities.
Responsible for identifying and developing local preferred agents to support the attainment of health plan goals.
Responsible for onboarding new agents by supporting their navigation of contracting, certification, and training requirement.
Provides leadership for all broker training, recertification, and testing through face-to-face, individual, and group meetings and web-based resources. Proactively develops agent activation.
Strategy should utilize the deployment of various tactics such as face-to-face, telephonic, and written communication methods and information management. Responsible for ongoing individual agent management.
Responsible for ensuring agent adherence to all CMS and guidelines. Monitors compliance with state, federal, and health plan regulatory requirements. Reports all implementations and corrections to health plan management.
Coordinates response to broker-related complaints. Investigates documents and retrains brokers as necessary. Recommends termination of broker relationship with company as appropriate. Coordinates with the appropriate customer service and health plan resources to support broker activities.
Verifies and validates broker commission payments. Ensures broker commission payments are submitted for payment. Resolves issues and inquiries related to commissions from health plan and brokers.
Other duties as assigned.
Minimum 3 years sales and/or broker sales experience required.
Sales management experience required.
Travel up to 50% time as needed
Excellent written and verbal communication and presentation skills.
Ability to use standard corporate software packages and corporate applications.
Ability to communicate effectively with all levels of management
Bachelor's degree or equivalent experience.
LICENSES AND CERTIFICATIONS
Insurance/Medicare is desired
Insurance/Life and Health Insurance License is desired, or obtain within 12 months of hire.
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