Summary: The RDA performs a variety of dental assisting duties while promoting a safe and clean environment for quality dental care. These duties include but are not limited to assisting the doctor, and teaching patients how to care for their teeth. Communicates effectively with the patient; maintains equipment and inventory, cleans, sterilizes and packages instruments and follows standard precautions, OSHA requirements and dental board auxiliaries’ regulations.
The RDA works on behalf of the patient and the dentist helping to assure a high level of professional excellence in oral health care delivery.
Areas of Responsibility:
- Exposes and processes dental radiographs (x-rays)
- Assists the dentist during a variety of examinations and treatment procedures: instrument transfer, dental procedure isolation techniques and preparation of dental materials
- Prepares treatment rooms, instruments and cassettes for procedures
- Greets and prepares patients for treatment
- Records medical and dental history and vital signs of patients
- Records visit information in the electronic patient record (Dentrix)
- Pours, trims and polishes study casts; fabricates custom impression trays from preliminary impressions; cleans and polishes removable appliances and fabricates temporary restorationServes as an infection control officer, follows infection control protocols and sterilizes and disinfects instruments and equipment
- Helps patients feel comfortable before, during and after dental treatment
- Provides patients with instructions for oral care following surgery or other dental treatment procedures, such as the placement of a restoration (filling)
- Teaches patients appropriate oral hygiene strategies to maintain oral health; (e.g. tooth brushing, flossing and nutritional counseling)
- Uses Motivational interviewing and Caries risk assessment tools
- Provides patient education, nutritional counseling and helps patient set oral health goals
- Assists patients with referrals and follow up appointments
- Presents treatment plans to patients
- Takes impressions of patients’ teeth for study casts (models of teeth)
- Communicates with patients and suppliers (e.g. scheduling appointments, answering the telephone, ordering supplies)
- Helps provide direct patient care in all dental specialties, including orthodontics, pediatric dentistry, endodontics, periodontics and oral surgery
- Prepares and maintains dental instruments, supplies and equipment
- Coordinates lab cases with different labs; assures timely pickup and delivery of cases. Keeps the lab area clean and organized. Tracks cases and communicates scheduling needs to the Patient care coordinator
- Involved with prevention and management of dental medical emergencies
- Participates in the achievement of patient satisfaction and office production goals by working efficiently and providing a high level of patient service
- Proficient with dental software programs including but not limited to Dentrix Enterprise, Guru, Dexis, and Iris Intraoral camera
- Performs office management tasks that require the use of a personal computer
- Performs and keeps office records related to Equipment maintenance (daily, monthly, quarterly and yearly); Communicates and coordinates equipment repairs
- Keeps Inventory control
- Participates actively in staff meetings
- Conducts work in compliance with office policies and procedures, safety, OSHA, MSDS guidelines and the Dental Board of CA and COMDA
- Assists with other duties as directed
Experience and Skills:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School diploma or equivalent required
- Graduation from accredited Dental Assisting School preferred
- Minimum two years of recent experience as a RDA preferred
- Strong customer service ethic
- Good communication skills
- Ability to perform detailed work according to established formats and protocols
Licenses and Certifications:
- Valid CA RDA license and RDA certification
- X-ray license
- CPR training current
- CE courses current
Language Skills: Bilingual in English and Spanish, both written and verbal preferred.
Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals.
Reasoning Ability: Ability to recognize problems, collect data and establish facts.
Computer Skills: High level of computer literacy and proficient in MS Office (Word, Excel and Outlook), Dental practice management software knowledge (Dentrix) preferred and use of a web browser.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Movement within health center complex environment repeatedly throughout the dayAbility to write by hand, use phone, use computer keyboard and mouse extensively to perform general office functions
- Manual wrist and finger dexterity and wrist-finger speed sufficient to perform repetitive actio ns for extended periods of time
- Repetitive motion with word processing and data entryAbility to effectively communicate by hearing continuously and speech in a manner which can be understood by a diverse population
- Ability to give and follow verbal and written instructions with attention to detail and accuracyMust have visual acuity near and far (20 inches to 20 feet), depth perception, field of vision, ability to focus on an object, ability to identify and distinguish colors
- Ability to sit or stand for extended periods of time (minimum periods of one (1) hour at a time)Ability to frequently walk, bend, squat, stoop, kneel, twist, crouch, and climb with the use of a step stool
- Ability to grasp, hold and pick up and reach with hands and arms
- Ability to frequently lift and or move up to fifteen (15) poundsAbility to occasionally lift and carry up to twenty-five (25) pounds (periodic lifting of supplies or equipment)
- Ability to coordinate multiple tasks simultaneously
- Ability to travel to and from other health center sites and community locations
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to general office and health center area environment with frequent interruptions by staff, visitors and phones. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Acknowledgment: This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. The Employee may be required to follow any other job-related instructions and to perform any other job-related duties requested. This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.