Posted

6 days ago

Location

Detroit, MI

Description

Job Summary

Release Train Engineers support an Agile release train in optimizing the flow of value for a team of Agile teams. This includes working with technology leadership to build and leverage the team and release train capacity model, establishing and coaching the train on the application of objective metrics for evaluating delivery performance, supporting release train leadership in establishing a clear release train priority, and driving consistency and relentless improvement across the train's teams. Release Train Engineers must be great communicators, adaptable, innovative, tactful diplomats, problem-solvers, thinkers and analyzers and be able to understand and respond to our partners' needs in a rapidly changing business environment.  

 

Responsibilities

  • Support the intake of work into the release train by gaining alignment on tools and process
  • Keep stakeholders informed of the release train’s progress toward release commitments 
  • Help the release train establish realistic commitments using historical capacity and performance data 
  • Assist teams in capturing and breaking down delivery of more complex requests that require coordination between teams
  • Help the train escalate and remove impediments
  • Work with the teams and train to inspect and adapt delivery practices to further optimize the flow of value 
  • Lead the preparation leading up to release planning and facilitate release planning events  
  • Communicate release planning objectives after release planning week (for the teams and the train)
  • Facilitate the Scrum of Scrums, PO Syncs and System Demos, and Inspect and Adapt Workshops for the release train
  • Work with the Product Manager to ensure a high quality of features in the backlog
  • Provide coaching on the train to help resolve process issues across the release train

Requirements

  • Proven track record of success executing in an Agile environment, including SAFe (Scaled Agile Framework)
  • Ability to communicate with all levels of the organization and the ability to deliver sensitive/difficult information tactfully
  • Client-oriented mindset
  • Ability to assess problems and solve them with a sense of urgency
  • Ability to motivate a team to work together in the most efficient manner
  • Ability to effectively analyze data and apply solutions
  • High level of comfort with the role of a change agent within an organization
  • Passion and curiosity for understanding the business process for the supported release train 
  • Ability to develop a working knowledge of the technical domain to effectively support technical risks that may arise
  • 2 years of experience in an IT execution role (e.g., Scrum Master, Release Train Engineer or Product Owner)

Who We Are

We’re America’s largest mortgage lender, closing loans in all 50 states. J.D. Power ranked Quicken Loans “Highest in Customer Satisfaction in Primary Mortgage Origination” for the past nine consecutive years, 2010 – 2018. The company was also ranked highest in the nation for client satisfaction among mortgage servicers by J.D. Power for five consecutive years, 2014 through 2018, each year the company was eligible. There’s a simple reason we’ve been so successful: We care about the people we work with.

If you’re tired of stuffy, bureaucratic workplaces, then you’ll be delighted to find something different here. We strive to make a creative, fun and collaborative environment you simply won’t find anywhere else. Quicken Loans was named #1 in ESSENCE Magazine’s first ever list of “Best Places to Work for African Americans” in 2015. We've been on Computerworld's "Best Places to Work in IT" list for 13 years running, hitting #1 the last five years. We were also ranked #14 in FORTUNE Magazine’s list of "100 Best Companies to Work For" in 2018, remaining in the top-30 for the past 15 years.


About the Company

Quicken Loans, LLC

As a team member here, you’re empowered to build solutions that make life radically simple. Whether helping clients navigate the home buying process or creating new financial products, you join an organization that’s changing the face of lending – just as we have for over 30 years. What began as a summer experiment has become America’s largest mortgage lender,* with offices in Detroit, Cleveland, Phoenix and more. Over 17,000 professionals work for our suite of fintech services. Along with nearly 100 brands across industries from real estate to sports, we form the Rock Family of Companies – united by an obsession to find a better way for our clients, team members and communities.

It’s more than an obsession, though. It’s also our purpose. Finding a better way is the only way. The results are clear:

• We were the first lender to bring the mortgage process online.

• For 10 years in a row, J.D. Power ranked Quicken Loans highest in the nation in customer satisfaction for Primary Mortgage Origination. And for the sixth year in a row, they ranked us highest for Mortgage Servicing.**

•We develop technology that improves lives, like integrations that let you pay a mortgage using your voice.

This wouldn’t be possible without our team members. Their drive has led us to the top-30 of FORTUNE magazine’s ranking of the 100 Best Companies to Work For list 16 years in a row. But awards can’t replace big ideas. That’s why we’re committed to a workplace where every voice is heard and all team members have the opportunity to become the best versions of themselves. That mission goes past our walls and into our communities, where we don’t just volunteer but also invest in ways that impact the world around us. We’ve revolutionized the fintech industry, but this is about more than mortgages. It’s about changing people’s lives. Join our team and change your own today.

*Based on Quicken Loans data in comparison to public data records

**For J.D. Power award information visit JDPower.com

Company Size

1,500 to 1,999 employees

Industry

Banking

Founded

2002

Website

https://www.quickenloans.com/