Rep-Patient Access

• Department: PATIENT ACCESS REPRESENTATIVE
• Schedule: PRN/ As Needed -DAYS 8:30AM- 5:30PM NO WEEKENDS
• Hospital: ST. VINCENT'S ONE NINETEEN
• Location: HOOVER, AL

Communicate with patients, participants and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

• Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

Education:

• High School diploma equivalency OR 2 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

2 years or more of Insurance Verification, registration and scheduling. Willing to train on borders if needed. Customer service interaction, Multi-tasking, Ability to Lead, Problem Solving, Attention to Detail, Care for those we serve/serve beside us. Demonstrates Exceptional Work Standards, Communicates Effectively, Demonstrates Technical/Professional Knowledge and Skill, Familiar with Medical terminology, and Dealing with Change.