Communication Skills, Cost Control, Customer Satisfaction, Customer Support/Service, Fast Food, Food Safety, High School Diploma, Leadership, Lift/Move 50 Pounds, Operations, Operations Management, People Management, Product Costing, Quality Metrics, Resolve Customer Issues, Restaurant, Sales Management, Team Lead/Manager
LOCATION
Springfield, IL
POSTED
Today
We are seeking a Shift Leader to manage daily operations, lead team members, and ensure excellent customer service in a fast-paced restaurant environment.
Lead associates by assigning tasks, providing feedback, and supporting training.
Ensure food safety, customer satisfaction, and handle complaints effectively.
Manage shift sales, control costs, and uphold product quality standards.
Oversee opening, closing, and transition procedures, including cash handling and security.
Work a minimum of 40 hours/week, standing and walking for long periods, with the ability to lift up to 50 pounds.
Require at least 1 year supervisory experience, high school diploma, and food safety certification.
Demonstrate strong leadership, communication, organizational, and customer service skills.
Join us to build a positive team environment and deliver craveable food with good vibes!