Retail Experience Manager
Best Buy
El Cajon, CA
As the Retail Experience Manager, you’ll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You’ll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you’ll be responsible for driving employee development and performance management.
What you’ll do
Enable and empower employees to drive world-class customer experiences
Drive employee experience strategy across the micro-market to drive seamless customer experiences
Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
Lead efforts to maximize results or provide course correction as needed
Help drive sales and operational success within an assigned home location or across the micro-market as needed
2 years of experience as a supervisor or manager in business, military or related fields
2 years of sales or customer service experience
1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
Consumer electronics industry experience
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Auto Req. ID 990108BR
Address 149 Fletcher Pkwy
State California
Pay Range $53550 - $92820 /yr
Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide . Eligibility may vary.
#J-18808-LjbffrAbout the Company
Best Buy
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.