Retail Operations Manager

PetSmart

West Chester, OH

JOB DETAILS
SKILLS
Animal Care, Coaching, Communication Skills, Customer Relations, Leadership, Lift/Move 50 Pounds, Merchandising, Operations Management, Organizational Skills, Physical Demands, Retail, Retail Management, Retail Operations, Revenue Growth
LOCATION
West Chester, OH
POSTED
Today

Retail Operations Manager oversees store operations, merchandising, inventory, pet care, and staff leadership to ensure a safe, organized, and customer-focused environment.

Responsibilities include recruiting, coaching, and developing associates; managing store pet health and habitats; executing inventory and merchandising strategies; maintaining store standards and safety; and driving sales and expense control.

Candidate must have 3+ years retail leadership experience, strong communication skills, and flexibility to work evenings, weekends, and holidays. Supervises up to 3 leads and 40 associates. Physical demands include lifting up to 50 pounds, standing, and handling pets. Offers benefits like weekly pay, health coverage, 401k, discounts, and career growth.

Join to create meaningful moments for pets and their families, promote a diverse and pet-loving culture, and contribute to store success.

About the Company

P

PetSmart

There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or at our home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

COMPANY SIZE
20 to 49 employees
INDUSTRY
Retail
EMPLOYEE BENEFITS
Employee Referral Program, Flexible Spending Accounts, Employee Events, Tuition Reimbursement, Life Insurance, Merchandise Discounts, Military Leave, Paid Sick Days, Prescription Drug Coverage, Professional Development, 401K
FOUNDED
1986
WEBSITE
http://Www.petsmart.com