Sales Account Manager, Services

Job ID: 2902636 | Amazon.com Services LLC

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.

Key job responsibilities

1. Become a knowledgeable partner on Amazon Advertising solutions with revenue experience
2. Develop annual brand and media strategies for growth based on overall advertiser goals/objectives
3. Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line
4. Evaluate KPIs and optimize campaign performance using a data driven approach
5. Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy
6. Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon
7. Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction

BASIC QUALIFICATIONS

• 5+ years work experience, Advertising industry and Sales role.
• Full Funnel experience in Omni-channel marketing, display, over-the-top (OTT) and search marketing
• Effectively analyze data and insights to present strategic and tactical plans to advertisers
• Adept at solving problems that span business and technology
• Influence process improvement that scales broadly; inventing and simplifying within existing processes

PREFERRED QUALIFICATIONS

• 7+ years work experience in an Advertising industry, client-facing sales role.
• Bachelors’ degree in Economics, Marketing, Advertising, Statistics, Engineering or Business; MBA is a plus
• Excellent organizational, relationship-building, and communication (written and verbal) skills
• Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.