Billing, Career Development, Communication Skills, Contract Management, Detail Oriented, Inside Sales, Organizational Skills, Pricing, Sales, Sales Strategy, Team Player, Time Management
The Sales Coordinator is vital to the hotel's success, acting as a liaison between the front desk and sales team. This role involves handling incoming reservation calls for groups and meetings, managing contracts and room blocks, and ensuring effective communication to meet client expectations.
Responsibilities include:
- Responding promptly and professionally to sales inquiries from internal and external partners.
- Communicating clearly via all channels to represent the hotel effectively.
- Exhibiting strong time management, organization, and attention to detail.
- Managing room blocks, client notifications, group resumes, event orders, and billing.
- Supporting pre-event, during-event, and post-event activities and details.
- Gaining knowledge of hotel amenities, pricing, and function space.
- Using digital sales systems and understanding sales strategies.
- Participating in meetings, training, and team collaborations.
- Promoting personal growth and training opportunities.
The role emphasizes teamwork, proactive planning, and commitment to service excellence, with an emphasis on career development and adherence to employment rights.
C
Crescent Hotels & Resorts