This role involves actively engaging with group inquiries for 10+ guestrooms, building long-term customer relationships, and supporting revenue goals.
Responsibilities include assisting the sales team, generating leads through calls and events, understanding hotel amenities, and creating memorable guest experiences.
You'll handle proposals, contracts, and customer communication, collaborate with team members, and conduct property tours. Flexibility and adaptability are essential to meet evolving needs.
Qualifications include at least two years of hotel sales or operations experience, strong communication skills, proficiency with CRM and PMS systems, and a customer-focused, positive attitude. The role demands multitasking, teamwork, and a passion for creating exceptional experiences.
This is a fast-paced, rewarding environment suitable for a personable, detail-oriented individual who thrives on delivering excellent service.