This role focuses on driving territory growth through advanced technical support, including on-site, phone, product, and issue resolution.
It requires technical aptitude in mechanical, electronic, computer systems, and networks, with a proactive, customer-focused approach.
Key responsibilities include providing training, troubleshooting, supporting product rollouts, maintaining distributor relationships, and managing sales and financial reports.
Qualifications include a bachelor’s in a technical field or equivalent experience, 3-5+ years in support or engineering, troubleshooting skills, and strong communication.
Preferred candidates have additional technical certifications and customer service experience.
Travel up to 50% is required, with physical demands such as lifting and site navigation.
Benefits include comprehensive health coverage, retirement plans, paid time off, and community involvement opportunities.
Employment is contingent on background checks; the position is at-will, with a pay range of $85,500-$120,000 annually.
Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.
ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.