This role focuses on driving territory growth by providing advanced technical support, including on-site and remote troubleshooting, product training, and issue resolution.
It requires strong mechanical, electronic, computer, and networking skills, with the ability to build customer relationships and develop sales strategies.
Key duties include delivering technical training, supporting product rollouts and upgrades, managing customer complaints, and facilitating sales growth through proactive solutions.
Qualifications include a technical degree or equivalent experience, 3-5+ years support or engineering background, troubleshooting skills, and excellent communication.
Travel up to 50% is required, along with physical ability to work at various sites.
Benefits include comprehensive health coverage, retirement plans, paid time off, and opportunities for involvement and community service.
This position offers a pay range of $85,500 - $120,000 annually.
Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.
ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.