Seeking a technical support specialist to drive territory growth by providing on-site and remote troubleshooting, training, and proactive solutions for electrical, mechanical, and software systems. Responsibilities include supporting product rollouts, resolving equipment issues, developing sales strategies, and maintaining distributor relationships. Requires 3-5+ years in technical support or engineering, with strong troubleshooting, communication, and customer service skills, and a bachelor’s degree or equivalent experience. Travel up to 50% is necessary. Benefits include comprehensive health coverage, retirement plans, paid time off, and opportunities for involvement in employee resource groups. Employment contingent on background checks and contractual agreements. Pay range: $85,500 - $120,000 annually. The role offers a dynamic, inclusive work environment with growth opportunities and a focus on diversity and community engagement.
Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses.
ITW businesses serve local customers and markets around the globe, with a significant presence in developed as well as emerging markets. The company has operations in 57 countries that employ more than 50,000 women and men who adhere to the highest ethical standards. These talented individuals, many of whom have specialized engineering or scientific expertise, contribute to our global leadership in innovation. We are proud of our broad portfolio of more than 17,000 granted and pending patents.