Sales & Event Internship (Spring) - Island H2O Water Park

JOB TITLE: Sales & Event Intern

REPORTS TO: Director of Sales & Marketing

DEPARTMENT: Marketing / Group Sales

FLSA STATUS: Hourly / Seasonal

Spring Internship – March 1 – May 24, 2026

JOB SUMMARY: Island H2O Water Park is seeking an energetic, outgoing Sales & Event Intern to support our Group Sales team. This role is ideal for someone interested in hospitality, tourism, event coordination & sales. You will assist with selling & coordinating catered events, birthday parties, church & youth group outings along with promoting third‑party ticket sales with hotels and local partners. This internship offers hands‑on experience in group sales, event operations, tourism & guest engagement within a fast‑paced entertainment environment.

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Support the Group Sales team with outreach, lead generation & follow‑up for group bookings, including catered events, birthday parties, church groups, youth groups & corporate outings.
• Assist with answering inbound leads via phone & email.
• Support third‑party sales efforts with local hotels, concierge desks, and tourism partners.
• Help prepare proposals, event orders, confirmations & sales materials as needed.
• Participate in on‑site event coordination, including check‑in, guest support & ensuring event details are executed accurately.
• Assist with staffing and representing Island H2O at off‑site promotional events, hotel activations & community functions.
• Support the creation of sales‑focused content for email outreach, partner communications & group sales marketing materials.
• Collaborate with operations, catering & guest services teams to ensure smooth event execution.
• Provide general administrative support to the group sales department as needed.

What You'll Gain

• Hands‑on experience in group sales, event coordination & hospitality operations.
• Exposure to B2B and B2C sales strategies within the tourism and attractions industry.
• Opportunities to build professional communication, negotiation & client‑service skills.
• Experience working with community partners, hotels & tourism organizations.
• A fun, energetic work environment at Central Florida's newest water park.

QUALIFICATIONS:

Education: High School level education

Experience: Some experience preferred within the theme park, entertainment, or hospitality industry. This is an entry level position with training provided.

• Currently pursuing a degree in Hospitality, Event Management, Business, Marketing, Communications, or a related field.
• Strong writing, communication & organizational skills.
• Comfortable interacting with guests, partners & large groups in a professional and friendly manner.
• Must possess a valid driver's license.
• Must be at least 18 years of age.
• Strong written and oral communication skills for both internal and external audiences.
• Computer skills and knowledge of business-related software such as Microsoft Word, Excel, and Power Point a plus.
• Strong commitment to maintaining the integrity and confidentiality of park, division, and department information as requested by the company.
• Ability to troubleshoot situations without delay and act accordingly.
• Ability to succeed in a fast-paced, evolving environment.
• Must be able to work varied shifts, including evenings, holidays, overnight events and weekends.
• Must be able to maintain positive, respectful relationships and work effectively with all internal and external constituencies, including team members, community leaders and senior management.
• Must have a proactive, goal-oriented, can-do attitude. Positive and effective customer service skills.
• Must be able to pass a criminal, drug, alcohol, and social security background check.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to walk or stand for extended periods of time. (Operation Hours)
• While performing the duties of this job, the team members regularly required to use hands to finger, handle, or feel; reach with hands and arms; and read, talk, and hear.
• The team member frequently is required to sit, stand, walk, stoop, kneel, push, pull, crouch or crawl. The team member is occasionally required to climb or balance.
• The team member must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to a fifty pounds with assistance.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• The team member may be exposed to weather conditions prevalent at the time.
• The noise level is generally moderate to high

NDM Hospitality is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.