Sales & Marketing Coordinator – 'Auana

Sales & Marketing Coordinator

Full-Time Position

We are seeking a Sales & Marketing Coordinator to join our team at ‘Auana! In this dynamic role, you'll be a key player in supporting the successful execution of our shows by working closely with our sales, marketing, and communications teams.

This multifaceted position involves a mix of administrative support, scheduling, reporting, and assisting leadership with a variety of projects. We're looking for someone who’s highly organized, detail-oriented, and a proactive problem-solver—someone who thrives in a fast-paced environment and can seamlessly adapt to shifting priorities.

Why join us? As the Sales & Marketing Coordinator at ‘Auana, you’ll play a central role in connecting teams across departments and across borders. This role offers the opportunity to collaborate with both internal and external stakeholders, contribute to exciting projects, and help shape the success of our events. If you love staying organized, juggling multiple tasks (no pun intended), and making things happen behind the scenes, we’d love to meet you!

The Sales & Marketing Coordinator will have the opportunity to:

1. Assist the Sales Manager in event coordination, including planning concierge dinners and familiarization tours;
2. Assist with partner relations: conducting weekly concierge desk visits, scheduling meetings, managing email correspondence, and coordinating sales contests;
3. Monitor partner sales, concierge blocks and bookings via multiple ticketing platforms;
4. Assist with facilitating venue rental and buyout requests, and small group inquiries;
5. Assist with FIT and group experiences such as backstage tours, theater talkbacks, private meet & greets, and site visits;
6. Represent the production at tradeshows, vendor fairs, office visits, partner meetings, and industry events;
7. Manage, submit and track all FAM ticket requests;
8. Work closely with the Marketing Manager to develop marketing campaigns and collateral such as posters, brochures, and digital assets;
9. Attend weekly marketing status meeting and collaborate with digital team to prepare and share performance updates;
10. Manage coordination of upcoming creative deadlines, including trafficking materials to vendors;
11. Assist with creation and management of marketing vouchers;
12. Monitor inventory for marketing swag and assist in assembling swag bags;
13. Regularly audit broker and partner websites from a marketing and sales perspective;
14. Assist Communications Manager in crafting and maintaining written press materials including press releases, media advisories and press kits;
15. Assist with on-site PR and/or social media activations;
16. Assist with online community management, including monitoring activity and responding to reviews;
17. Maintain media and influencer contact lists;
18. Compile earned media reports for internal review;
19. Administer the internal financial process including securing accounting codes, requesting and sending invoices, receiving and processing payments, tracking details and generating and sending receipts;
20. Assist with budget tracking, expense reporting, and accruals for the department;
21. Assist with well-being programs and team morale events;
22. Complete all other job-related duties as assigned.

What does it take for this role? The following hard skills are the basics of what’s needed to be successful in this position:

1. At least two years of experience in sales within the hospitality industry inclusive of entertainment and attractions, meetings & events, destination management, hotels, etc. or three years’ administrative support experience;
2. Knowledge of Microsoft Office (Excel, Word, Outlook, etc.) is required;
3. Knowledge of Salesforce, Concur and Outbox ticketing software is a plus;
4. Excellent written and oral communication;
5. Fluent in English, both written and spoken; Japanese is an asset;
6. Strong organizational and analytical skills with the ability to multi-task;
7. Availability to work varied shifts, including weekends and holidays as needed;
8. Ability to perform the essential functions of the job including, but not limited to: crouching, kneeling, standing, lifting, sometimes for extended amounts of time; lifting at least 25lbs unassisted, etc.; Full list of essential functions will be sent in the offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions;
9. Verification of the right to work in the United States for Cirque du Soleil Entertainment Group, as demonstrated by completion of the Form I-9 upon hire and the submission of acceptable documentation (as noted on the Form I-9) verifying one’s identity and work authorization.

Compensation

The salary range for this position is $53,000 - $58,000. This range is location-specific and compensation in other geographies may vary. Actual compensation within the pay range will be decided upon elements related, but not limited to: skills, prior relevant experience, and specific work location.

Relocation:

** Please note: This position is required to be on-site in Hawai‘i. There will be no relocation assistance provided for this position.**