The Sales & Service Representative handles B2B customer service for pipe, valves, and fittings (PVF), including quoting, order processing, and resolving issues.
They source products, build profitable quotes, identify sales opportunities, and proactively engage customers to maximize satisfaction and sales growth.
Using company systems, they manage orders, ensure timely delivery, and communicate status to clients.
The role involves validating product specifications, coordinating with internal teams and suppliers, and handling special order needs.
Required experience includes at least 1 year in customer-facing roles or relevant education in industrial or sales fields.
Skills include computer proficiency, effective communication, attention to detail, and a sense of urgency.
Work involves frequent travel, desk work, and interacting with others. The company offers growth opportunities, benefits, and a supportive environment focused on community, environment, and professional development.