At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
The IBM Client Innovation Center Lansing is expanding and has immediate opportunities for experienced forward-thinking Salesforce Technical Architect with a passion for growth and innovation. The success of IBM is in your hands as you transform vital business needs into innovation solutions to drive growth for our clients. Our clients are some of the world’s leading companies and you will be part of challenging projects to build and support technical solutions for their needs You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact!
The Salesforce Technical Architect will work directly with our clients to provide advanced technical services to our clients. The problems we solve are varied across industry, technology, and complexity. In this Salesforce TA role, you will make an immediate impact by performing the following functions:
- Effectively collaborates with business consultants, project team and client resources to determine technical and functional requirements
- Provides advanced technical and/or business consultative services during both the pre-sales and post sales cycles
- Effectively facilitates Technical Process Review sessions and technical UAT’s
- Gathers data migration requirements, analyzes data quality requirements, defines a data quality migration plan and executes the plan
Candidates must have the ability to work in the United States without a current or future need for visa sponsorship.
The successful candidates for this position will become members of our extended Client Innovation Team. You will work closely across the CIC network to delight our customers with leading edge solutions with a keen focus on quality and client satisfaction. In addition to strong collaboration across the team, you will be virtually integrated into our deep learning and knowledge program as well as employee engagement across NA. All resources in our CIC network may be requested to travel depending on specific client project needs. US Travel is typically related to knowledge transfer and client relationship building at the client site, as well as subsequent travel for key milestones or project initiatives. Travel is generally no more than 50% of the time. Preferred locations include: Bloomington & Peoria IL; Fort Wayne, South Bend & Indianapolis IN, Toledo, Columbus & Cincinnati OH and Madison & Milwaukee WI
Required Technical and Professional Expertise
- 3 - 5+ years of consulting experience
- Experience solutioning on the Saleforce Platform
- 3 years experience with Field Service Lightning or equivalent Field Service technology
- Comprehensive knowledge of software, application, and platforms
- Strong business processes, process documentation and process improvement skills, as well as the ability to explain complex technical issues in a way that non-technical people may understand
Preferred Technical and Professional Expertise
Prefer one or more of the following Salesforce certifications:
Salesforce Certified Administrator
Salesforce Certified Advanced Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change – to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM offers a wide range of resources for eligible IBMers to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to:
·12 weeks of paid parental bonding leave. Family care options are also available to support eligible employees during COVID-19.
·World-class training and educational resources on our personalized, AI-driven learning platform. IBM's learning culture supports your restless attitude to grow your skills and build the depth and scale of knowledge needed to achieve your career goals.
·Well-being programs to support mental and physical health.
·Financial programs that empower you to plan, save, and manage your money (including expert financial counseling, 401(k), IBM stock discount, etc.).
·Select educational reimbursement opportunities.
·Diverse and inclusive employee resource groups where you can network and connect with IBMers across the globe.
·Giving and volunteer programs to benefit charitable organizations and local communities.
·Discounts on retail products, services, and experiences.
We consider qualified applicants with criminal histories, consistent with applicable law.
IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.