Security Operations Center (SOC) Analyst

Lumen Solutions Group Inc

Philadelphia, PA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Access Control, American National Standards Institute (ANSI), Analysis Skills, Best Practices, Blueprints, Business Processes, Business Strategy, Communication Skills, Computer Forensics, Computer Hacking, Computer Security, Consulting, Continuous Improvement, Corrective Action, Diversity, Documentation, Documentation Review, Enterprise Architecture, Enterprise Protection, ISO (International Organization for Standardization), Identify Issues, Incident Management, Industry Standards, Information Technology Consulting, Internal Audit, Interpersonal Skills, Intrusion Detection Systems, Law Enforcement, Leadership, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, On Site Support, Operational Support, Organizational Skills, Physical Security, Problem Solving Skills, Professional Services, Regulations, Reporting Skills, Risk, Risk Analysis, Surveillance, Team Player, Technical Recruiting, Technical Support, Time Management, Trend Analysis

LOCATION

Philadelphia, PA

POSTED

2 days ago

Company Description Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and Enterprise Transformation. Job Role: Security Operations Center (SOC) Analyst Job Location: Washington, DC (Remote) Job Type: Contract Job Summary: We are seeking a Security Operations Center (SOC) Analyst responsible for identifying, analyzing, and supporting events and incidents that may impact operations, employees, contractors, and passengers. The analyst will serve as the primary point of contact for security-related alarms through enterprise security systems, including: Video Surveillance Systems (VSS) Access Control Systems (ACS) Intrusion Detection Systems (IDS) This role ensures timely detection, interpretation, and escalation of suspicious, malicious, or criminal activity while supporting the operational performance and safety of the organization. Key Responsibilities Monitoring and Control Verification Monitor VSS, ACS, and IDS systems to ensure continuous situational awareness Validate that controls operate as designed and identify system degradation or gaps Incident Detection, Analysis & Response Triage alarms using defined severity and risk frameworks Investigate alarm activation and analytical system alerts Initiate internal/external notifications, including law enforcement, control centers, and security leadership Evidence Handling & Documentation Preserve digital evidence following chain-of-custody requirements Maintain complete, time-stamped documentation of shift activity Generate defensible reports for audits, legal purposes, or regulatory use Operational Risk Intelligence Identify recurring vulnerabilities and provide trend reporting Support enterprise risk register updates with observed patterns Compliance & Audit Support Support ISO internal audits and documentation reviews Participate in corrective action tracking and continuous improvement activities Minimum Qualifications Minimum 3+ years of security operations, SOC work, law enforcement dispatch, or similar experience Experience with VSS, ACS, IDS, and incident management platforms Strong documentation, reporting, and communication skills Ability to work in a 24/7 environment with rotating shifts Required Skills & Abilities Ability to interact effectively and professionally with persons from diverse cultural, educational, socioeconomic, racial, ethnic, and professional backgrounds Ability to perform under pressure and tight deadlines Ability to maintain job-related certifications including National Crime Information Center and Commonwealth Law Enforcement Assistance Network (CLEAN) or applicable system clearance Familiarity with industry standards and best practices for physical security (ASIS, APTA, ANSI, ISC, etc.) Strong interpersonal, organizational, and problem-solving skills Ability to work effectively both independently and in a collaborative environment Ability to communicate complex information efficiently and effectively to diverse audiences, including senior leadership Proficiency with Microsoft Office Suite including SharePoint, Excel, Outlook, Word, and PowerPoint Ability to handle pressure in fast-paced environments during emergency and non-emergency situations Preferred Qualifications Experience with administration, operation, maintenance, or installation of enterprise physical security systems including: Genetec-based Access Control Systems (ACS) Lenel Video Surveillance Systems (VSS) Intrusion Detection Systems Ability to proactively prevent and analyze problems and take appropriate immediate action Ability to assist in problem resolution and technical troubleshooting when field support is needed Experience participating in projects related to assigned responsibilities Ability to work with autonomy Previous experience in emergency dispatching (Police/Fire/EMS) Lumen Solutions Group Inc is an equal opportunity employer. All qualified applicants will be considered for employment without regard to any legally protected status.

About the Company

Lumen Solutions Group Inc

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