Senior Business Analyst - POS

Job Description - Senior Business Analyst - POS (078750)

Senior Business Analyst - POS - 078750

Capgemini is hiring Senior Business Analyst with POS experience. The position requires candidate to work hybrid in Shelton, CT location.

Key Responsibilities:

• Manage Agile and Waterfall projects, understands complex project interdependencies, is able to prioritize & manage multiple requests, stakeholders, and ongoing deadlines.
• Experience analyzing nontechnical requirements, performing Root Cause Analysis, and working with stakeholders to resolve issues.
• Experience working in fast moving and complex projects, with multiple dependencies and varying stakeholders.
• Able to see the high-level view of the project, while diving into the details to identify and fix bugs/issues.
• Liasing with stakeholders to gather, document and analyze detailed business / system / product requirements needed by Technology teams to deliver projects.
• Identify gaps in requirements and following up with stakeholders to resolve gaps, communicate requirements clearly using a variety of formats (e.g., user stories, acceptance criteria, functional requirements)
• Develop technical, functional, and strategic artifacts such as solution diagrams, business requirements, and business cases to support delivery of the projects across the SDLC.
• Become a subject matter expert in the Subway ecosystem and develop the ability to explain technical concepts in simple terms to business stakeholders.
• Plan, prioritize and manage project scope and product feature backlog and development of requirements and user stories where appropriate.
• Work closely with internal and external customers and stakeholders, including any third parties to gather business requirements and define software functionality, throughout the release lifecycle, from inception to general release to ongoing support. May also work with internal and/or external development teams and vendor partners to deliver project objectives.
• Support the project and program managers to ensure that the projects are delivered on budget and on time.
• Validate all requirements, stories meet acceptance criteria, has the appropriate acceptance tests and accept requirements and stories as appropriate only if it passes all validations.
• Create, Update, and Close Product Backlog/Features/Epics/et al, ensuring all tickets have been entered, information is correct, the status/owner are correct, and the ticket is not blocked.
• Work with the Project Manager to proactively identify and remove roadblocks in application updates and issues identified during testing.
• Adapt to changing expectations and project demands. Develop a client first mindset. Become well versed in the internal consulting methodology and frameworks. Be flexible to be utilized >90%.

Required Skills:

• Business Analysis
• Restaurant domain knowledge: POS - Point-of-Sales / Digital transformation experience / Web & Mobile / Marketing Windows / Marketing Tech - Adobe Analytics preferred

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.