Providence is calling a Senior Health Intelligence Product Manager PSJH to our location in Seattle, Los Angeles, or Portland, OR.
We are seeking a Senior Health Intelligence Product Manager PSJH who will own product commercialization strategies across multiple product offerings. We need an individual who has an aptitude for data-driven product design, business acumen and understanding of customer needs. The product manager will also support research proposal preparation and project management as needed.
This role will support the products and initiatives developed by Team Data Science at Providence. It requires an understanding of and appreciation for advanced analytics, cloud technology, and machine learning capabilities. Team Data Science seeks to leverage the power of Big Data and mathematics to improve patient care and grow system revenue as part of our mission to transform healthcare.
In this position you will have the following responsibilities:
Own the product functional requirements document (PRD) through defining business cases, use cases, and product features.
Breakdown of product roadmap into milestones and keep track of deadlines and development progress.
Define, create, lead and present solution demos, usability testing pilots and validation studies.
Design information architecture and flow; Create research proposals for new initiatives.
Develop new metrics and leverage existing metrics and reports for measuring product success, including analyzing user metrics and conducting A/B tests on product variants to drive product design.
Investigate new product opportunities, including defining and sizing the market, identifying the target users, establishing customer purchasing criteria, and mapping the competitive landscape.
Track and optimize key metrics including cost per acquisition, customer lifetime value, etc.
Be the customer advocate and articulate their needs to internal stakeholders; Lead customer discovery (customer surveys, net promoter score, etc.) and analyze customer service tickets to improve user flow.