Monster

Senior HR Service Center Representative

Mastech Digital

Pasadena, CA

JOB DETAILS
SKILLS
Budgeting, Cisco Network Systems, Computer Science, Customer Support/Service, Electrical Engineering, Electronic Engineering, Help Desk, Human Resources, Information Technology & Information Systems, Microsoft Outlook, Oracle, Salesforce.com, Talent Management, Taleo, Technical Support, Telephone Skills, Vision Plan
LOCATION
Pasadena, CA
POSTED
2 days ago

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Senior HR Service Center Representative for our client in the IT Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 6+ Months Contract 

Location: Pasadena, CA (Partially Remote)

Salary: $24.00/Hourly

Interview Process: Initial Interview: Phone call with hiring manager 2nd interview: Microsoft Teams (camera on) Panel Interview 

Role: Senior HR Service Center Representative

Primary Skills: Human Capital Management (HCM)

Role Description: The Senior HR Service Center Representative must have 2-4+ years of experience. 

Qualifications:

- Outlook, Oracle, and Salesforce systems knowledge required.

- Outlook, Oracle, Salesforce, Taleo, and Cisco systems knowledge preferred. 

- Expected Shift: 8:30am-5:30pm

- Top Three Skillsets needed: Customer Service, Patient and High capacity.

- Top three things you will be doing: Answering phones, answering Chats, answering helpdesk items(emails).

Note: Possible extension based on budgeting approved for 2025.

Education: BA/Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 2-4+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Hritika Anand

Recruiter Phone: (484) 331-9710

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About the Company

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Mastech Digital