30+ days ago


Garland, TX


Position Summary

Responsible for selecting, evaluating, managing and providing support for electronic resources, databases, and the website for the Garland Public Libraries. Also responsible for providing general reference and reader’s advisory to the public.


Target Hiring Range: $49,234/yr - $61,069/yr

Essential Job Functions

  • Monitor trends in electronic resources and evaluate community demographics.
  • Select and purchase appropriate electronic resources based on personal evaluations, recommendations from professional sources, staff input, and community needs.
  • Manage communications with vendors as they relate to electronic resources.
  • Maintain and update records and files to include vendor contacts, pricing, subscription and renewal notes.
  • Maintain usage statistics and compile narrative and statistical reports as they relate to electronic resources.
  • Provide technical assistance to patrons on library’s electronic resources.
  • Arrange for and coordinate staff training.
  • Process emails received through the Library’s e-Support account and distribute to appropriate staff as necessary.
  • Assist patrons in the use of public computers and related software, the catalog, Internet, and print management system.
  • Assist in preparation of budget projections and financial reports as they relate to electronic resources.
  • Participate in day-to-day library operations including, but not limited to, opening and closing routines and banking/cash handling procedures, and performing Librarian-in-Charge duties as needed.
  • Resolve patron problems by adhering to and modifying library services consistent with established library policies and procedures.
  • Minimum Education & Work Experience

     Master's Degree in Library Science from an American Library Association accredited college or university  3 years professional library experience, preferably in a public library setting  Experience in selecting and managing library technology, electronic resources, and databases  Experience in developing or managing web portal content and functions. Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

    Preferred Knowledge - Abilities & Skills

    Education/ Experience:

    • 3-5 years’ experience as a professional Librarian, with
    • 2 or more years’ experience selecting electronic resources, indexes, and database collections, with primary responsibility for all, or a major part of electronic resources and collections
    • Experience working directly with content and the integrated library system (ILS) as well as networks and systems
    • Training or experience in using markup languages such as HTML5 and Cascading Style Sheets (CSS), or in such languages as JavaScript, PHP, SQL, API plug-ins, etc.
    • Recent experience working in a public library


    Knowledge, Skills & Abilities:

    • Extensive knowledge of electronic resources, indexes, databases, and web portal content and functions
    • Knowledge of current principles and practices in public libraries, including public library operations, reference services, readers’ advisory, library materials selection, and library technology
    • Ability to handle customer issues and complaints appropriately
    • Ability to analyze library related problems and take appropriate action
    • Ability to work cooperatively and congenially with others, including other City employees and the public, individually and in a team
    • Excellent written and oral communication, including the ability to produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar
    • Ability to prepare and analyze data and figures, view a computer monitor, perform extensive reading, and maintain equipment / work area appropriately
    • Ability to speak and read Spanish or Vietnamese is preferred, but not a requirement

    Licenses & Certifications

     Valid Class C Texas driver's license

    Physical Tasks & Working Conditions

    The incumbent works in a typical office environment. Must be able to reach materials at 90” height shelving or shelving at floor level, push/pull a loaded book cart, lift up to 30 pound bins, utilize keyboard and peripherals, and operate a telephone. Primary environment will be in a climate controlled, indoor atmosphere with some exposure to dust. Travel between library and City facilities, as required.


    Models Organizational Values Customer Focus Communication Adaptability/Flexibility Results Focus/Project Management