Job Type



21 days ago


Somerville, MA


Winter Hill Bank

Senior Loan Processor


Loan Center, 337 Broadway, Somerville, MA 02145



Senior Loan Processor Responsibilities:

This position processes 1-4 family real estate secured and consumer loans in conformance with regulatory requirements, and Bank, Secondary Market Investor & vendor guidelines, policies and procedures.

**This job requires individual to work daily at our Loan Center and this position cannot be done remotely. ** 

Job Duties:

  • Receives submitted loan applications from all origination conduits.  Ensures application package is complete and accurate, including all initial disclosures.


  • Inputs loan application  or reviews previously submitted loan application data in Bank’s Loan Origination software system (LOS) &, if/as applicable, vendor software,  within designated time frame, to ensure accuracy & initiate application processing. 


  • Audits loan file documentation to confirm appropriate & accurate receipt and completion of any/all application documentation including appropriate signatures, dates and other relevant data. 


  • When/as appropriate, prepares required initial or amended disclosures within required time frame. 


  • Orders flood certifications, appraisal reports, title requests & if/as appropriate, credit reports.


  • Obtains all verification forms as necessary.


  • Tracks and ensures receipt of required documents.  Reviews all documentation, when/as received, to insure accuracy and completeness, & updates loan data in LOS & vendor software systems.


  • Communicates loan status’ and related documentation deficiencies to applicants & loan interviewer/originator. 


  • Works with applicants to complete pre-closing process in order to assure a timely closing.


  • Obtains mortgage insurance certificates (delegated M.I.) or submits loan file data to private mortgage insurance company for underwriting consideration, when applicable.


  • Submits and coordinates pre-funding quality control if/as necessary.


Other Responsibilities Include:

  • Answers mortgage loan telephone inquiries regarding current mortgage applications in process. 


  • Performs related clerical and administrative duties as may be assigned or requested.


  • Assists VP/Lending with investor loan/lock registrations &  wholesale lending functions, & researches any/all QC deficiencies.


This job description is not a contract for employment.  The tasks stated are the general and ordinary duties of the position and may be subject to change at any time due to business needs, staffing issues, banking requirements, reasonable accommodation or other reasons.  From time to time other duties, both related and unrelated to your job description, may be assigned and, therefore, required and nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


Skills and Qualifications:


  • High school diploma
  • At least five years experience in loan processing
  • Good understanding of the Bank’s loan products and services
  • Must be very detail oriented and demonstrate organizational, analytical and customer service


  • Must have excellent verbal & written communication skills
  • Ability to utilize various types of office equipment, including computer terminals
  • PC Skills, and use of Microsoft Word, Excel.  Loan Origination Software Encompass experience



Physical/Work Conditions:

In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position.  Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.  While performing duties the employee is required to sit, bend, walk, talk, hear,  pull, push, may be required to lift up to 20 lbs., and may be required to work evenings and/or weekends, attend remote meetings and/or to travel.


Company Conformance:

In the performance of respective tasks and duties, the employee is expected to successfully perform quality work within deadlines with or without supervision, interact professionally with other employees, customers and vendors (if applicable); work independently and as a team while understanding the necessity for communicating and coordinating work efforts with other employees and organizations and act in the Bank’s best interests. 


Bank Secrecy Act: ~~

In the performance of respective tasks and duties, the employee is expected to maintain knowledge of and ensure compliance with Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures. 



All personal and financial customer information will be maintained in compliance with laws and regulations designed to secure that privacy.  It is expected that all bank employees will comply with the policies and procedures the bank has in place or face discipline up to and including termination of employment.


The Bank offers competitive wages and an excellent benefits package for full time employees, which includes Medical, Health Reimbursement Arrangement, Flexible Spending Account, Dental, Life, Disability, Retirement, a 401(k) plan and Continuing Education Reimbursement. For more information about Winter Hill Bank please visit our website at


Interested candidates should forward their resume to:


Winter Hill Bank

371 Summer Street

Somerville, MA 02144

Attention: Christina O’Kane

Fax number (617) 629-3327




Winter Hill Bank is an equal opportunity employer - Minorities/Females/Disabled/Protected Veterans.