30+ days ago


Phoenix, AZ


Upgrade is a fintech unicorn backed by a top 10 global bank and other leading fintech investors. Founded in 2017, Upgrade has already delivered $5 billion in consumer credit and achieved $125 million in annual revenue run rate and cash profitability.

Upgrade is building a neobank offering exceptional value to mainstream consumers, including affordable and responsible credit through cards and loans. In 4 short years 12 million people have already applied for an Upgrade Card or loan.

Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal 3 years in a row, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably.

We are looking for new team members who get excited about designing and implementing new and better products to join a team of over 500 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives.

The Learning and Development Senior Manager is responsible for building and deploying a consistent and reputable learning and development experience for team members within the Upgrade Phoenix Service Center.  The role will work within the People Operations team and must closely partner across the organization to deliver end-to-end planning, guidance, and coordination of training programs with business partners, leadership and subject matter experts. As the first hire for the Learning and Development organization, this role is fast paced and will give you the challenge that you're craving in your L&D career!