Monster

Senior Proctor

TalentBurst, Inc.

Cambridge, MA

JOB DETAILS
SKILLS
Administrative Skills, Assistive Technology, Communication Skills, Customer Support/Service, Detail Oriented, File Maintenance, High School Diploma, Higher Education, Interpersonal Skills, Lift/Move 50 Pounds, Mail Processing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Organizational Skills, Presentation/Verbal Skills, Staff Requirements, Student Housing, Telephone Skills, Test Equipment, Testing, Writing Skills
LOCATION
Cambridge, MA
POSTED
Today
Title - Senior Proctor
Location: Cambridge MA, 02138
Rate: $32.50/Hour
Work Schedule: 8:30 AM – 5:00 PM, Monday- Friday

Job Description:
The Senior Examination Proctor for the FAS Testing Center oversees and participates in the administration of written assessments, and supervises the work of assigned proctors, including training and weekly scheduling to meet the needs of the Testing Center. Utilizes various systems to provide support to proctors and students during the exams. Communicates with faculty when students have exam questions. Coordinates exam room setup and special technology with Assistive Technology Center (ATC). This role reports directly to the Testing Center Lead(s).

Job Responsibilities:
Supervises the work of proctors during the day and prepares proctor's reports as necessary.
Evaluates the weekly exams schedule for staffing needs.
Creates and distributes proctor weekly schedule.
Assists students with exam questions and facilitates communication with faculty over the phone or email.
Monitors test rooms during the administration of exams.
Serves as a point-person for proctors and students needing clarification.
Enforces time limits and compliance.
Explains and answers questions concerning exams procedures, accommodation questions, concerns during exams and related matters, and reports incidents and/or unusual occurrences during exams to Test Center Leads.
Prepares and distributes examination materials to students.
Collects, checks, and counts completed exams.
Ensures rooms are prepared to meet the students' accommodations.
Notifies appropriate personnel when test equipment issues arise and works to find a quick resolution.
Requests special technology from ATC and coordinates the delivery and drop-off.
Performs general clerical support duties such as answering phones, processing correspondence, and maintaining files as needed.
Supports check-in desk operations as needed.
Other duties as required.

Required Qualifications:
Graduation from high school or its equivalent.
One Year of supervisal experience.
One year of academic experience.
One year of administrative experience.
One year of customer service experience.

Preferred Qualifications:
Higher Ed experience preferred with knowledge of general academic policies and procedures
Excellent Customer Service and interpersonal skills
Strong background using Microsoft Office suite (including Excel and Outlook)
Ability to handle complex and confidential information with discretion
Ability to learn general and specialized software applications
Demonstrated troubleshooting ability
Ability to multitask while showing good judgment and timeliness
Proactive and highly organized, with strong attention to detail for accurate recordkeeping
Excellent oral and written communication skills
Circulate the Testing Center spaces and navigate multiple buildings across campus for prolonged periods of time
Lift and move up to 50lbs
Ability to work extended hours during busy periods
#TB_EN

About the Company

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TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

 

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
http://www.talentburst.com/