SENIOR RISK ANALYST (GENERAL LIABILITY CLAIMS)

Los Angeles Chapter of Risk and Insurance Management Society

Job Listing

Job/Position Title: SENIOR RISK ANALYST (GENERAL LIABILITY CLAIMS)

Location: Los Angeles

Company: LA Metro

Job Description:

The position is responsible for investigating, evaluating, and resolving bodily injury and/or property damage claims involving Los Angeles County Metropolitan Transportation Authority. Additionally, responsibilities include litigation management, notification and reporting to excess carriers, risk transfer tendering, and making settlement recommendations to County counsel and executive management.

Job Responsibilities:

• Performs work administering comprehensive risk management insurance programs
• Designs and prepares complex narrative, statistical, graphic, and tabular reports
• Supports and facilitates meetings and negotiations with external partners, including contractors, brokers, inspection personnel, and counsel
• Acts on behalf of the project manager to ensure departmental projects are completed according to deadlines and standards
• Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
• Analyzes and monitors the insurance requirements provisions of Metro contracts
• Addresses and resolves issues and problems of performance with vendor insurance contractual obligations
• Coordinates the preparation and development of underwriting technical specifications and data, coverage requirements, and other requirements for insurance programs
• Negotiates with insurance underwriters to establish premium cash flow plans
• Participates in Metro's subrogation and loss recovery efforts
• Provides regulatory and statistical reporting of safety, public liability/property damage, and workers' compensation programs
• Assesses training needs and develops and presents training on the workers' compensation, public liability/property damage, and insurance tracking systems
• Assists in the implementation of the department's information security policies and procedures
• Reviews contract language to formulate risk mitigation approaches
• Provides information regarding risk exposures to a variety of audiences, both internal and external, to support protection of agency assets
• Prepares informational materials to afford greater opportunities for understanding coverage options and the rationale of usage
• Assists with litigation discovery responses, conducts legal research, and retrieves archived Metro records upon request of department claims administration directors
• Analyzes and processes legal bills and expense costs
• Prepares reports and calculations designed to enhance understanding of claims, risk exposures, and marketing initiatives
• Negotiates claim resolutions

Job Requirements:

Minimum Qualifications:

• A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. A typical combination includes:

• Bachelor's Degree in Business, Public Administration, or a related field

• Three years of relevant experience working in financial accounting, insurance analysis, or contract claims management; or working with risk management information systems or claims information systems

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions

Preferred Qualifications:

• Experience investigating and adjudicating general liability claims and personal injury lawsuits
• Experience working with California Government Tort Claims Act in claims against public entities
• Experience handling litigation cases and dispute resolution for high-exposure cases valued over $200,000
• Experience drafting case evaluations reports and presenting case summaries

Essential Knowledge:

• Theories, principles, and practices of risk assessment, insurance, and liability claims investigations
• Applicable local, state, and federal laws, rules, and regulations, including workers' compensation, California Government Code, California Public Records Act, etc.
• Legal principles and practices of civil litigation process
• Principles of statistical analysis, finance, and budgeting
• Contract management
• Applicable software applications, including Microsoft Office Suite

Skill in:

• Conducting complete and thorough liability claim investigations
• Conducting contractual and legal analysis
• Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
• Critical thinking for effective problem solving
• Using good judgment and making sound decisions under difficult circumstances
• Communicating effectively orally and in writing
• Interacting professionally with various levels of Metro employees and outside representatives
• Negotiating claims settlements and risk mitigation options
• Preparing detailed reports for management, County Counsel, and Board of Directors

Ability to:

• Perform work administering comprehensive risk management insurance programs
• Think and act independently with minimal supervision
• Present data and concepts
• Handle confidential information
• Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, legal concepts, MOUs (memoranda of understanding) and budget
• Compile and analyze complex data
• Establish and implement policies and procedures
• Read, write, speak, and understand English

Special Conditions:

The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.

Working Conditions:

• Typical office situation
• Close exposure to computer monitors and video screen

Physical Effort Required:

• Sitting at a desk or table
• Operate a telephone or other telecommunications device and communicate through the medium
• Type and use a keyboard and mouse to perform necessary computer-based functions
• Communicating through speech in the English language required

Contact Info:

Application Procedure: To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Computers are available to complete online Employment Applications at the following Metro location: METRO Headquarters, Employment Office, One Gateway Plaza, Los Angeles, CA 90012. Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro. All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.

Expires: 03/12/2025