Senior Systems Engineer

Senior Systems Engineer - Virtualization

Location: Chicago, IL

About the Role: We are seeking a seasoned Senior Systems Engineer to join our level 3 engineering team. As the highest technical escalation point, you will lead Windows Server infrastructure efforts, manage projects across various teams, and identify, design, and deploy new solutions. This role requires deep technical knowledge of Windows Server technologies and proficiency in virtualization, VMware, and VCP.

Key Responsibilities:

• Support and maintain our backup environment, including managing backup policies, verifying backups, performing restore testing, and validating off-site backup copies.
• Support and maintain our disaster recovery solution, including documentation, testing, and ensuring core systems are covered under the corporate DR strategy.
• Maintain inventory, health, and supported versioning of core infrastructure solutions, such as Anti-Malware, File Transfer, MFA/2FA solutions, and others.
• Support Storage Area Network and Network Attached Storage solutions across multiple sites.
• Assist the Windows team with ongoing Windows Server infrastructure work, including Active Directory, DNS, Certificate Services, group policy, system upgrades, patching, and troubleshooting.
• Assist the VMware team with ongoing VMware infrastructure work, including software and hardware updates, issue troubleshooting, and VDI maintenance.
• Identify automation opportunities and implement them accordingly.
• Build extensive documentation for new and existing solutions.
• Identify new solutions and designs to improve the environment and provide direct benefits to the business.

Qualifications:

• Recent experience with O365, Active Directory, and Azure.
• Proficiency in Veeam Backup & Replication 9.x.
• Proficiency in VMware Site Recovery Manager 8.x.
• Experience with Trend Micro Deep Security 10, 11, and 12.
• Experience with Windows Server 2008, 2012, 2016, and 2019.
• Experience with VMware vSphere 6.0, 6.5, and 6.7.
• Experience with RSA SecurID or similar 2FA/MFA solutions.
• Experience with Globalscape EFT or similar Managed File Transfer solutions.
• Proficiency in PowerShell, PowerCLI, and other scripting languages.
• Experience with Microsoft Windows roles and features, including DNS, Failover Clustering, NPS, DHCP, AD, File & Print, Certificate Services.
• Experience with VMware suite of products, including vRealize Operations Manager, vRealize Log Insight, vRealize Lifecycle Manager, VMware NSX, VMware VSAN.
• Strong troubleshooting skills.
• Strong written and verbal communication skills with the ability to convey technical concepts to non-technical audiences.
• Project management skills and proficiency in leading meetings.
• 5+ years of experience supporting Windows Servers and/or VMware infrastructure.
• Proficiency with core networking concepts and ability to troubleshoot network connectivity issues.
• Flexibility to work after-hours as needed and participate in an on-call rotation.
• Must be able to work on-site in the Chicago office.
• MCSA/E or VCP preferred.

Benefits and Perks:

• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more.

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