Beverages, Communication Skills, Communications Servers, Customer Support/Service, Dental Insurance, Diversity, Employee Assistance Plan, Food Presentation, Food and Beverage Industry, Leadership, Memory Hardware, Payment Processing, Restaurant, Training/Teaching, Tuition Reimbursement, Vision Plan
Description
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Location: Westin Milwaukee |
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Summary: As a part-time Server, Assistant you'll be the right hand to our service team — creating genuine connections with guests and delivering the kind of warm, intuitive service that turns a meal into a memory, one shift at a time. Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app—perfect for achieving better balance while pursuing your passion in the food and beverage industry!
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow. |
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Responsibilities:
What You’ll Do - Ensure all tables are clean and properly set while assisting the Food Runner as needed.
- Work closely and maintain excellent communication with servers; assist with table maintenance, clearing, marking, and beverage delivery.
- Anticipate guest needs and offer exemplary hospitality, always exhibiting professionalism and friendliness.
- Learn to operate the Host Stand.
- Be knowledgeable of all menu items, contents, preparation methods, and garnishes, accurately answering any guest questions.
- Perform all cleaning, opening, and closing duties as assigned.
- Process all payment methods.
- Be an ambassador of our establishment by maintaining a neat and professional appearance.
- Perform other duties as assigned.
What You’ll Bring An outgoing, social personality and a genuine love for connecting with people. Ability to stand and move at a fast pace throughout your shift. Previous restaurant or customer service experience is a plus, but we're happy to train the right person. The ability to handle a high-volume section under pressure while keeping your cool and supporting your teammates. Availability to work evenings and weekends — our highest-volume shifts, and where great servers shine most. A passion for service with a positive, can-do attitude even during the busiest shifts. Excellent communication and listening skills — you read a table as well as you read a menu.
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Other information:
What You Can Look Forward To - Medical, Dental, and Vision insurance (starting Day 1)
- Life Insurance and Disability Insurance
- Paid Parental Leave
- DailyPay option
- Employee Assistance Program (EAP)
- 401(k) with company match
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development and tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities for growth
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White Lodging Services Corporation