Customer Support/Service, Food Delivery, Food and Beverage Industry, High School Diploma, Interpersonal Skills, Order Processing, Physical Demands, Point of Sale (POS) Systems, Regulations, Safety Standards, System Operations, Team Player, Time Management, Training Tools, Up-Selling
The Server position involves providing timely, friendly, and knowledgeable tableside service in a welcoming environment. Responsibilities include taking and entering orders, upselling menu items, delivering food and beverages, handling payments accurately, and maintaining cleanliness. Servers must follow established Steps of Service, promote guest satisfaction through teamwork, and utilize training tools to deepen menu understanding. Flexibility in scheduling is offered.
- Deliver exceptional customer service with high energy and friendliness.
- Memorize and recommend menu items, upsell, and explain dishes to guests.
- Record orders, process payments, and operate POS systems accurately.
- Serve multiple tables, refill drinks, and deliver food promptly.
- Maintain cleanliness through bussing and closing duties.
- Follow safety and appearance standards, adhere to regulations, and collaborate with team members.
- Meet physical demands such as walking, lifting, bending, and handling objects.
Requirements include a high school diploma, 18+ for alcohol service, strong interpersonal skills, organization, and time management. Successful completion of training and certifications is necessary.