This role involves taking and delivering drink and food orders accurately and promptly, including suggesting specialty drinks, appetizers, sides, and salads.
It requires thorough menu knowledge to answer guest questions and make recommendations.
The server explains what sets the restaurant apart, asks necessary questions, and ensures guest satisfaction by checking back within two minutes of delivery.
They observe and respond to guest needs unobtrusively, including refilling drinks and clearing dishes.
All transactions are entered precisely into the POS system, and payments are processed efficiently.
The server pre-bus tables, resolve guest complaints promptly, and escalate issues to management when needed.
Additional duties may be assigned by a manager, with weekend, evening, and holiday shifts required.
Requirements include excellent interpersonal and communication skills, good judgment, attention to detail, POS proficiency, and reliable transportation.