Service Assistants play a key role in ensuring that all food items served to our Fans meets the standards of an exceptional Primanti Bros. experience. They support the Team in multiple ways.
- Possesses proficient knowledge of the menu.
- Coordinates checks sold from the Kitchen, garnishes food per spec, provides direct & clear communication with Kitchen.
- Possesses enhanced attention to detail characteristics.
- Communicates errors or remakes of dishes efficiently.
- Runs food from the Expo area quickly to each table or the Bar area.
- Offers assistance to Fans by clearing away dishes & glassware, or offering beverage refills.
- Busses and cleans tables and booths as needed.
- Empties trash and spot sweeps in restaurant.
- Restocks Expo area and prepares supplies for shift change and/or closing shifts.
- Assists Bartenders with glass and dish restock as needed. Removes and replaces bus tubs.
- Adheres to all safety and sanitation policies and procedures throughout shift.
- Completes the opening, shift change, and closing checklists found in multi-colored wall units as well as weekly and monthly cleaning tasks.
- Performs other duties as needed per Coach request.
- Verifies that Fans are not intoxicated prior to entering the restaurant.
- Verifies the age of all Fans after 10:00pm.
- Observes closely all Fans seated at Bar and in Dining Room.
- Identifies possible Fans that are becoming intoxicated and are exhibiting behavior that is disruptive to other Fans.
- Asks Fans who continue to exhibit inappropriate behavior to leave the premises. In extreme situations, calls local Police.
SKILLS AND ABILITIES
- Ability to write and read the English language.
- Good communication skills, friendly, and people oriented.
- Enthusiastic, dependable, courteous, able to multitask.
- Possesses basic math skills.
Stands 100% of the shift.
Frequent bending, stooping, reaching, and wiping.
Able to deliver food, beverages, and clear tables which may require lifting as much as 50lbs.
The above statements are intended to describe the general nature and level of the work being performed by Player assigned to this job. Essential functions of this job are described under the heading above. They may be subject to change at any time due to reasonable accommodation or other reasons. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.