Service Manager


Portland, OR

Portland, OR
10 days ago



We are seeking a STRONG LEADER!  As the Service Manager for the HVAC department of a growing residential service company you will lead a team to revenue goals. 

There is opportunity for advancement with this rapidly expanding company as well as performance bonuses! Be part of a winning team and work for the industry leader in the region.


The HVAC Service Manager is responsible for the overall success and management of our residential HVAC Service and Maintenance department.  Our Service Managers plan, organize, direct, coordinate, and control the HVAC activities and function to achieve revenue goals and objectives while maintaining a strong client focus, leveraging our brand, and driving employee engagement and highly competitive business environment.  

Essential Functions

  • Assuming full operational responsibility for profit and loss related activities.
  • Establishing a team culture among service center personnel and holding the team to a high standard of client satisfaction.
  • Consistently administering company policies, procedures, and core values throughout the service center.
  • Monitoring and maintaining job satisfaction among personnel by completing weekly 1:1's, quarterly, and annual performance evaluations in a thorough and timely manner.
  • Preparing business forecasts, budgets, and other reports in addition to monitoring the timely flow of paperwork necessary to the service center.
  • Recruiting, selecting, and training all service center employees; maintaining sufficient staff levels to meet ongoing customer demand and seasonal spikes. 
  • Financial analysis to identify trends and prospective problem areas and taking immediate action based on findings.
  • Optimizing the service center to provide service, complete tasks, and otherwise perform in an efficient manner.
  • Developing new programs and executing established plans to meet and exceed sales goals. 
  • Maintaining a working knowledge of competitors, developing innovations to maintain market lead, and sharing best practices with other members of the management team

Required Education and/or Experience

  • A valid driver’s license and a clean driving record is required for this position. 
  • A bachelor’s degree in Business, Business Administration, or related field, OR comparable record of leadership experience required. 
  • Experience in HVAC or relatable field
  • At least 5 years of management experience preferred. 

What We Offer

  • 100% paid Health, Dental & Vision benefits
  • 100% paid Life & AD&D Insurance with options to increase coverage
  • 401K Retirement matching starting at 3 months
  • 6 Paid Holidays
  • Paid Time Off (up to 4 weeks)
  • Uniforms & laundry service (shirts, pants, hats, & jackets)
  • Paid Training: Sales & technical 
  • Year-round work: Our service model supports work for all of our departments, even during shoulder season.
  • Company phone & tablet with integrated software: Technical support that helps you use it. 
  • Open door policy where your feedback is valued.
  • Skilled office & inventory professionals to help you get the job done right.
  • Opportunities for Advancement: We’re growing, which means you can too!
  • SUPPORT! We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. 

If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and our customers, and where your work has a direct effect on the success of the company.