Job Type



9 days ago


Boston, MA


Cognizant is seeking a strong ServiceNow Architect for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. 

“Remote Candidates will be considered, however must be willing to relocate post Covid”
Job Description :  

  • Service now Implementation Specialist & Admin 
  • Core module (Normal Incident, MIM, Problem, Knowledge, Change, ESS, CMS(optional) ) 
  • Good Communication and presentation skills, Client handling. 
  • CMDB Implementation, Support and Data Normalization  
  • Java Scripting knowledge and hands on experience on it. 
  • Hands-on with ITIL Process implementation. 
  • Service-now for custom Application Design & Development. 
  • Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. 
  • Hands-on design, development and deployment experience with the Service-now platform. 
  • Hands-on migrating data from different tools into ServiceNow. 
  • Good at creating required information for Reporting and Dashboards 
  • Knowledge of ITIL methodologies and processes. 

Technical Expertise :  

  • Creation of script based Assignment and Approval rule. 
  • Creation of Business Rule, UI Action by using Glide script. 
  • Creation of Glide Record object and use of several other important objects as these objects are     created for you when your script is called. 
  • Creation of custom related list. 
  • Creation of Access Control List with the help of Scripting. 
  • Creation of Script based UI Policy and Client Script. 
  • Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate  
  • Querying the table by using Glide Record 
  • Referencing Glide List 
  • Debugging script  
  • Creating and customizing UI and pages using Jelly 
  • Working with complex Log Files. 
  • Render forms, lists, UI Pages, and many other things in with the help of Jelly 
  • Designing of Macros and Formatters. 
  • User Administration 
  • CMDB Update, Troubleshooting, CI Relationship, CI Attribute update 
  • Web Service Integration 
  • User Interface Level Integration 
  • MID Server Integration 
  • Use of Import Sets for data loading from external file or database to the 
  • Knowledge of ITIL V3 processes

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.

**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.


About the Company

Company Logo Cognizant
Company Logo Cognizant
Company Logo Cognizant
Company Logo Cognizant


Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Company Size

10,000 employees or more


Computer/IT Services