The ServiceNow Engineer provides advanced support for the enterprise ServiceNow platform, focusing on stability, scalability, and standards compliance.
They design and maintain workflows, integrations, and data models, working closely with stakeholders to implement upgrades and new features with minimal disruption.
The role involves configuring modules like ITSM and ITOM, developing integrations using APIs, and applying scripting and automation techniques for system efficiency.
The engineer troubleshoots complex issues, documents procedures, and ensures compliance with security and federal regulations.
Qualifications include 8+ years of ServiceNow experience, strong technical skills, and U.S. citizenship.
Preferred qualifications include certifications, federal environment experience, and cloud engineering familiarity.
The position offers a salary range of $94,100-$152,800 and requires travel up to 25%.
ASM promotes equal employment opportunities and accommodates disabilities.