The ServiceNow Engineer supports and enhances the enterprise ServiceNow platform through advanced configuration, integration, and automation.
They design workflows, develop integrations with APIs, plan upgrades, and customize solutions across modules like ITSM and ITOM, ensuring security and compliance.
Requires 8+ years of experience, strong problem-solving skills, and relevant certifications. The role involves collaborating with stakeholders, troubleshooting issues, and applying modern engineering practices.
Preferred qualifications include leadership in platform initiatives and familiarity with cloud engineering concepts. The position offers a salary range of $94,100 - $152,800, with a focus on federal IT environment standards and equal opportunity employment policies.