The ServiceNow Now Assist Sr. Developer role requires extensive expertise in ServiceNow platform, including ITSM, Knowledge Management, and Virtual Agent. Must have strong knowledge of ServiceNow AI, Predictive Intelligence, and experience with GenAI and Agentic AI solutions, including MLOps and Data Science. Key responsibilities involve developing and customizing GenAI use cases, integrating Now Assist with other systems, and translating business requirements into technical solutions. Candidates should be proficient in ServiceNow scripting, APIs, and agile methodologies, with a solid understanding of ITIL frameworks. The role demands technical leadership, problem-solving skills, and the ability to work seamlessly with stakeholders, preferably with BFSI experience and a proactive, can-do attitude. Onsite locations are Wayne, PA and Plano, TX, for full-time employment.